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This app is amazing and the customer service is phenomenal! I would definitely recommend!
Service client très pointilleux et disponible, problème réglé en 15minutes
Application efficace et gratuite
Customer service support is great they have a quick response and app is very easy to use when customize
I never leave reviews because... well, I typically find customer support to be mediocre or a service won't exceed my expectations– but the customer service with Upsell alone has me writing a review.
Samantha went above and beyond to show me how to fix a newsletter pop-up. I was having issues getting the pop-up to be a certain size. She went in and changed it herself then screen-recorded a video of what she did so I could play around with it myself if I wanted to make future changes.
Thank you for having an outstanding support team!
Excellent Customer support with Natalie, Helping me to make sure all the little details are covered and excellent "how to" clips showing me exactly what I needed to do
Customer support is awesome! Messaged with Ann from the support team. She was incredibly patient and helpful.
I added the app to help with my store and the app was easy to use but my store is new and I thought I needed to run a few campaigns all at once the app told me to request a gift to run the other campaign and I got connected to live chat. That is when I was saved by Rosy a live agent at 11pm at night not only did she give me great advice fixed my errors and explained what and why she did it and ,I never had live help with an app like this so this app is very affordable and 24/7 help im excited to grow with the team .Great app for newbies and oldies
This app is honestly amazing! The customer service was speedy, precise and very helpful! Amazing! Very happy with what this app provides!
I would give this app 6 stars if I could. I have had the best customer service a store owner could ask for. A particular thank you to Enea (and team) for going out of his way to help customise the app to make it work for my store, especially with helping to blacklist products that I do not want to show. It is very efficient, and very effective working app. I use the Sales Pop and had restrictions to how I wanted it to work and look, and the Proof Factor team was able to make it work exactly as I needed it to. Its fast, reliable, and looks professional on my site. I am happy with the metrics. The customer service was impeccable and I felt very valued as a customer! I would recommend this app to any store owner who wants to display sales notifications on their store, especially if you want to hide certain sales. A big thank you!
I like the app so far an the support agent was helpful. I would recommend this app for my friends for sure