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This app is amazing and the customer service is phenomenal! I would definitely recommend!
Service client très pointilleux et disponible, problème réglé en 15minutes
Application efficace et gratuite
I never leave reviews because... well, I typically find customer support to be mediocre or a service won't exceed my expectations– but the customer service with Upsell alone has me writing a review.
Samantha went above and beyond to show me how to fix a newsletter pop-up. I was having issues getting the pop-up to be a certain size. She went in and changed it herself then screen-recorded a video of what she did so I could play around with it myself if I wanted to make future changes.
Thank you for having an outstanding support team!
Excellent Customer support with Natalie, Helping me to make sure all the little details are covered and excellent "how to" clips showing me exactly what I needed to do
Customer support is awesome! Messaged with Ann from the support team. She was incredibly patient and helpful.
I added the app to help with my store and the app was easy to use but my store is new and I thought I needed to run a few campaigns all at once the app told me to request a gift to run the other campaign and I got connected to live chat. That is when I was saved by Rosy a live agent at 11pm at night not only did she give me great advice fixed my errors and explained what and why she did it and ,I never had live help with an app like this so this app is very affordable and 24/7 help im excited to grow with the team .Great app for newbies and oldies
This app is honestly amazing! The customer service was speedy, precise and very helpful! Amazing! Very happy with what this app provides!
I like the app so far an the support agent was helpful. I would recommend this app for my friends for sure
Free application that suddenly became paid with little notice for no reason at all. I do not recommend using it as there are better applications than this.
Dear Merchant,
We have given users notice pricing change to come February 1st and a discount to legacy users. Please let our support team on Live Chat or support@one.store if you are seeing anything different so we can identify any bugs in the notifications.
Regards,
Ann
We have been trying to get a pop-up for our website and tried at least 5 different apps each with no success due to their limited free option choices, complicated integration method and they just didn't seem to merge well with our website LylakWonders. But this is an amazing app! We love it so much, the customization is great considering the fact that it is completely free and run by a small group, integration is super simple and you can view how the pop-up looks on your website whenever you want! It gives you automatic unique coupon codes and the customer service couldn't be better, they reply within minutes which is mind-blowing. We really love this app, 100% would recommend it. Also our customer service helper, Alice was amazing. She helped us solve our problems within minutes and gave us some great suggestions!