評價 (2,500)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2020年7月22日

Had issues with the app but support and even the CTO came through in the end. Useful additions to any shop.

FibraMask
葡萄牙
使用應用程式 8天
ONE 已回覆 2020年7月21日

Dear Merchant, thank you for choosing to grow with us!

Please do reach out to us via LiveChat or email and we can help you get even more out of our App with our newly included 1on1 A/B testing service.

Cheers,
Ann

2021年10月12日

Wow - What an app, and what AMAZING customer service. I am blown away by the help from the team, it has made my week. Cant wait to explore more of the outstanding features, and see what a difference it can make to my online store. Thank you team!

Magnolia beauty therapy
紐西蘭
使用應用程式 大約6小時
2022年2月22日

Best customer service I have seen on an e-commerce app. They had a real person reach out to proactively suggest best practices and even helped me implement them remotely. Awesome experience so far

Jesse's Teahouse
美國
使用應用程式 大約6小時
2020年1月7日

This app is fantastic! Got help from the CTO when I needed to configure my campaigns properly. The basic set up was so easy. It's also capable of doing more complicated things, which is nice.

Allied Hand Dryer
美國
使用應用程式 大約6小時
2021年11月9日

I installed the app hoping it would do well, and it does way more than that! I'm very happy I installed the app. In fact setting up my first campaign I made a big mistake, and I contacted Customer Service for help. Right away Rosy came to the rescue. Literally! She solved my problem in a breeze, she made the fix very simple and quick. In no time the app was configured perfectly well, she helped me undo my mistakes and corrected what I did wrong. She even helped me to test it live, and it all worked perfectly as intended. I am very happy I installed One. Rosy deserves 10 stars! I highly recommend the app to everyone!

Frimunt Clothing Co.
加拿大
使用應用程式 大約6小時
2021年3月3日

Just started with this Wheel of Discounts! ;)
So far so good. Support was excellent! Alice talked me through it all and even provided a design file for the wheel. Very helpful!
Why only 4 stars? There's always room for improvement. :)

Fanfiber.com
荷蘭
使用應用程式 7天
2020年11月13日

We replaced a version of a spin the wheel pop up with the Proof Factor Fortune Wheel. I love the customisation varieties and can really make an impact when it pops up for our customers. I contacted the help team as we had visibility issues with the wheel showing up on small mobile devices and Pauline helped me out with editing the code for us so that the wheel appears higher up on the screen so it is visible. She also suggested a different pop up, other than the wheel, that would be even more suited to viewing on mobile which we hope to try too. Great support and a great visual pop up!

Grimm & Co
英國
使用應用程式 7天
2022年6月13日

great support and features. already using and seeing the results I wanted. thanks to the excellent and knowledgeable support staff my pop up was customized just for my shop.

RideMiBike
美國
使用應用程式 大約5小時
2022年7月26日

So so helpful .Simple clear instruction and my issue was sorted very quickly . Only just started using this app on my shopify store and will continue to for a long time

The Daisy Bee Boutique
英國
使用應用程式 大約5小時
2022年6月9日

Rosy has been extremely helpful and patient today. I really appreciate her service and the team. Thanks so much

Source.At
紐西蘭
使用應用程式 大約5小時