AI: Upsell—Email—SMS Marketing , 2,486 則評價

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
    2,429
  • 1% 的評分為 4 顆星
    30
  • 0% 的評分為 3 顆星
    5
  • 0% 的評分為 2 顆星
    1
  • 1% 的評分為 1 顆星
    21
2022年12月17日

You can't even start using the app until you book a call with someone? And you can't uninstall the app... until you book a call with someone. Gross.

Lovely Body Products
加拿大
使用應用程式 9分鐘
ONE 已回覆 2022年12月19日

Hi Sarah,

I see you were able to uninstall, nice work! Although a little hard to find in the Shopify Dashboard Install/Uninstall is controlled by Shopify. Apps are not given the ability to block merchants from uninstalling. I think you might have been mistaken when first writing this review.

Apologies you felt stuck in one of our onboarding flows. Many of our merchants ask for 1-on-1 onboarding via demo call to better understand how we can serve their business and help them launch their first campaign within minutes.

Recently, we are testing this onboarding option for only a small number of merchants. Based on your feedback and speaking with our leadership we are removing the onboarding call requirement.

Please do reach out to me directly support@one.store if you like to give us another go.

Cheers,
Ann

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