Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 20, 2022

Increible la atención al cliente que tienen en ONE, son rápidos, eficaces y super amables. La APP tiene muchas funcionalidades ya desarrolladas y muchas otras que estan en camino! Nosotros encesitamos una variante de una funcionalidad que ya existía pero no se adaptaba a nuestras necesades ¡y nos la programaron en ese mismo momento!
Solo tengo que buenas palabras hacia ellos. Además el chat de soporte es multilingue y hay videollamadas de tutorial en español totalmente gratuitas que te ayudan a configurar la plataforma paso a paso.
¡Estoy encantada!
¡Muchas gracias! ¡Sóis un gran equipo!

Cal Serafi
Spain
Almost 2 years using the app
July 9, 2022

Good online customer service! I have encountered with some problems when setting up the campaign and Maya helped me a lot. Thank you ONE. Thank you Maya.

Snowshred.official
United Kingdom
Almost 2 years using the app
December 17, 2020

Excellent customer service. Help me configure and finalize my setup for my store. Even signed in to help me figure out some things

Amour NYC
United States
Almost 2 years using the app
December 26, 2020

This app is really easy to use, you literally just complete each step they provide. If you have any difficulty you can use the chat and ask a question and get a reply in seconds it's so nice. Alice was extremely helpful. Of all the apps I've seen you get a lot more with this free version compared to others. As a small business I really appreciate it. Would definitely recommend this app!

Risqai
United Kingdom
Almost 2 years using the app
October 14, 2021

Seriously an incredible app and the customer support is second to none. I'd highly recommend to give it a go

John Taylor Watches
Australia
Almost 2 years using the app
November 17, 2021

Great app and EXCELLENT customer service!!! Support team is very patient, informative and extremely helpful. Best customer service I've experienced in a very long time!!

Vinyly, LLC
United States
Almost 2 years using the app
March 31, 2022

Great App easy to use and lots of colourful designs, great customer service very helpful. Thank you.

Mystery Planet
Australia
Almost 2 years using the app
October 6, 2022

Lou was a brilliant help :) Went above and beyond to ensure the result was exactly what I wanted...highly recommend this app, the support and functionality is amazing

One & Aum
Australia
Almost 2 years using the app
December 11, 2021

I used the app to create an attractive and compelling Abandoned Cart email. The app has lots of useful features and it is easy to use. The support is amazing. Highly professional . . . can strongly recommend.

Virtika Outerwear Europe
France
Almost 2 years using the app
May 11, 2022

Very good app, especially the excellent online customer service, thanks to their team, although there are still some shortcomings, I still enjoy using this app

Ericjewelry
United Kingdom
Almost 2 years using the app