Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

October 11, 2021

There is no need to download individual apps as this app has many apps all in ONE. Customer service is outstanding. Extremely efficient and goes the extra mile to resolve all the issues. I highly recommend.

BeLuminess
New Zealand
Almost 2 years using the app
Edited February 16, 2021

I have just installed the APP, however, Support has given me step by step help, I fell comfortable with Prooffactor. Very knowledgeable as well as helpful. Proof Factor is always helpful. I have their app, and it has helped me bring in new customers. Bless you. ig

Pictures Forever Tees
United States
Almost 2 years using the app
March 30, 2022

Just set up my first Pop Up and its so easy to use, connected my domain so that the emails come from me and Trish from support was awesome, she was so helpful and guided me through the process, she has made setting this up a pleasure and the Pop Up look so professional. Love this App - thank you Trish you are awesome.

White Wolf Safety
United Kingdom
Almost 2 years using the app
February 23, 2022

Setting up this app was an absolute dream and it's FREE!!! We installed the app and immediately had a very helpful person helping us. Our knowledge of shopify is limited and she helped us step for step. We got exactly what we asked for. Thank you for your help Trish and team! We highly recommend this app for your business!

Vape Mzansi
South Africa
Almost 2 years using the app
Edited October 6, 2022

So today I installed the app and i love it from the first day. The support is very friendly and quick :) Thanks Rizza ;) <3 Rissa is the best she helped me today really quick!!

Childraw
Germany
Almost 2 years using the app
September 22, 2021

Fantastic app and even better customer support! Pretty easy to use upfront, and you'll receive very friendly and helpful support if needed. More than happy to highly recommend this app.

Cigar Merchenaries
Australia
Almost 2 years using the app
January 30, 2022

This App was fantastic! The support team did all the leg work for me, simple to use and perfectly matched our site

BK Floral
Australia
Almost 2 years using the app
December 7, 2020

I am not good at using email apps. I went on to the chat version of the help on ONE+, and someone answered me immediately. Other apps there is a bit of a wait. I got Sofia on the chat and she couldn't have been more helpful. She was able to have patience with my ineptness, and was able to answer all my questions in a way that I could completely understand. She solved my issues quickly and stayed with me to make sure I was able to see the problem was solved, explained in detail how it was done, and even added a few more features I didn't know I could do. She made it look simple. She was amazing, and made it a education as well as pleasurable experience. I'm happy I chose this app.

Millennial Cool Outlet
United States
Almost 2 years using the app
July 6, 2022

Muy buena app, me ayudaron en español y atienen con mucha paciencia, muchas gracias, recomiendo a instalar! espero tener mas ventas! saludos!

Marega Joyas
Peru
Almost 2 years using the app
October 22, 2022

Jätte bra och snabb support som verkligen gör sitt bästa. Jag tycker att sidan är lite svår navigerad och att det är lite svårt att hitta rätt, men supporten är mycket hjälpsam!

lope horse and stable gear
Sweden
Almost 2 years using the app