Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 25, 2021

Super service !De app is superhandig en heel simpel in omgang. Als je vragen hebt krijg je binnen no time een reactie en je wordt super goed geholpen beste service !

Colorvisions.nl
Netherlands
Almost 2 years using the app
February 21, 2022

Samantha and Roxy were very helpful with making adjustments to my website. I now can market the right way for my online store. Thanks alot I really enjoy this app.

Cupid Esthetics Studios
United States
Almost 2 years using the app
May 29, 2022

Great app with a lot of good functionality to help secure orders through your site. Customer service was really helpful too!

miss brownie.
Australia
Over 1 year using the app
August 9, 2022

natalie was amazing help to me and answered all my questions very quickly. great customer service i recommend this app and company.

Honey Wear Lingerie
Australia
Over 1 year using the app
November 26, 2021

I was a bit skeptical about this service and did some test broadcasts to small groups with both the Shopify service and ONE. About 70% of those sent via Shopify's service didn't reach their targets whereas most of those sent via ONE did. I also had reason to use ONE's support via chat and they couldn't have been more helpful, polite and patient with me and my stupidity - excellent customer service.

CloudFiler
United Kingdom
Over 1 year using the app
November 9, 2022

I'm a newbie. Lot's to figure out. I was as bit overwhelmed but the support was excellent and I've been able to set up the things I need.

PittaPat
United States
Over 1 year using the app
October 13, 2022

Awesome app. Everything works well and customer service helps if needed. This is very usefull app and easy to use.

koiratarvikehaukkula
Finland
Over 1 year using the app
July 7, 2023

Fantastic and accomodating customer service, by far the best email and sms app on shopify thus far. Extremelly recommended.

Bianchi Moda
Colombia
Over 1 year using the app
March 3, 2022

Fantastic app! The support is fantastic and so many choices available for templates! I feel more confident now that my business is automated!

Organic inspirations
Canada
Over 1 year using the app
September 27, 2022

Extremely helpful staff … you’ll love working with them if your stuck … worth the investment and attracts many people to subscribe ! Download this ! You won’t regret!

Peppy pants active wear
Australia
Over 1 year using the app