Reviews (2,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
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Super helpful, exactly what I needed! They are whizz's at setting things up for you. I wish more companies had this type of support.
I started using ONE and the most amazing thing is that it is complete free. That helps a lot small business like us. Support is fantastic and there a lot of features. One small problem is that using multiple languages at your store is that those apps can't provide that well. It doesn't really matter at the end.
I had a small issue I could not figure out (template not saving in email campaign). I hopped on the online support chat and got a response within minutes. The issue was fixed within 20 minutes, and everything has worked great since! Great app, and great customer service!
Great service from Rissa! I like the layout of all the different apps and they are all really easy to use.
This is an amazing app and the team and customer service is beyond anything I have received with a shopify app. Jessica completely custom made my pop-up exactly as I had designed it in illustrator. I was sooo impressed. Nothing was a hassle. So happy I found them
Great customer service. Patient and kind. Very helpful. Have helped us generated much revenue. Good work.
I have used this app for months and each time I came across an issue, the customer service representative will always be there to help.
So far so good! super easy to set up and I cant wait to see how the sales improve from this app! :) The support team was very helpful as well. thank you!
Had an issue, customer service responded instantly and solved it. No complaints at all with that. Interface is a little bit complicated at first but once you get familiarised it make sense
The customer service response was excellent, quick and friendly. Great email marketing service, great recommendation, everything is great.
I recently had the pleasure of using the Shopify app, ONE, and I was extremely impressed by the level of customer service I received. From the moment I installed the app, the team at ONE was there to help me every step of the way.
The customer support team was quick to respond to any questions or concerns I had, and they were always willing to go above and beyond to ensure that my experience with the app was as seamless as possible. Whether I needed help with setting up my account or had a question about a specific feature, the team was always there to help.
In addition to their excellent customer service, the app itself is top-notch. It's easy to use, intuitive, and has all the features I need to run my online store smoothly. I highly recommend the Shopify app, ONE, to anyone looking for an upsell, cross-sell and pop-up solution for their e-commerce needs. The great customer service is just an added bonus.