OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Anmeldelser (102)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
Redigeret 22. juli 2024

Appeared promising but after a few days, all of a sudden the Rewards widget as well as the points info on the product page and the app Settings won't load at all.

UPDATE following Dev response: The reply as well as offering this app for free are highly appreciated and I can't pretend much I suppose. However, just thinking from a Shopify point of view and our experience, I don't think a similar solution should rely on 3rd parties that may affect our website when there are external problems. I guess this is a downside of using Shopify.
Personally, I'll try to avoid apps that might impact the frontend as the customer experience is critical.

Thankfully we are a new business and yet to grow our customer base but with the reward points becoming unavailable it made me think how our customers will be impacted if the Developer were to go bust down the line, decide to drop development of the free app or impose a paid plan for use.

I believe that a customer reward solution should be super reliable and long term and ideally a built-in feature in Shopify. I know I'm dreaming...

As a feedback strictly related to the app, it would be nice if the points shown on the product page also update with the variant change.

The Foalyard
Storbritannien
3 dage bruger appen
OneCommerce.io svarede 22. juli 2024

Hi The Foalyard store admin,
Here is Windy from the OneLoyalty team.

Firstly, we want to extend our sincere apologies for any inconvenience you experienced while using our app. We understand how disruptions can impact your operations, and we deeply regret any trouble this may have caused.

While it’s challenging to eliminate all issues, please be assured that our development team works diligently to maintain the app's stability and address problems as swiftly as possible.

We are pleased to inform you that the issues you reported were resolved. We also reached out to you via your email address with details about the resolution. Please check your inbox for further information.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Windy
OneLoyalty Team

3. juli 2024

Jaxber helped me quickly to set up certain things on the application.

HumaGreen
Frankrig
15 dage bruger appen
OneCommerce.io svarede 9. juli 2024

Hi HumaGreen store admin,
Here's Jaxber from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jaxber
OneMobile by OneCommerce

27. maj 2024

"I've been using this app for now, and it has exceeded my expectations. The user interface is intuitive and clean, making it easy to navigate. I love the range of features, especially , which has made my daily routine much more efficient. The performance is smooth with no noticeable bugs or crashes. Highly recommend this app to anyone looking for. Keep up the great work!" The customer support was awesome they responded very fast and resolved my problem.

Hi Tech xyz
Indien
4 måneder bruger appen
OneCommerce.io svarede 28. maj 2024

Hi Hi Tech xyz store admin,
Here's Rosie from the OneLoyalty team.

Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty Team

3. juli 2024

Great, fast, friendly, helpful service. Appreciated the help to have my loyalty widget adjusted.

Goddess Kiss Boutique
USA
2 måneder bruger appen
OneCommerce.io svarede 9. juli 2024

Hi Goddess Kiss Boutique store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

13. juli 2024

Emily was very helpful and knowledgable answered all of my question quickly and coherently very good app and easy to use

TheBladeBros.com
USA
10 dage bruger appen
OneCommerce.io svarede 22. juli 2024

Hi TheBladeBros.com store admin,
Here's Emily from the OneLoyalty team.

Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneLoyalty Team

17. juli 2024

Support is very friendly. Nice app and it is all FREE. Thanks :-)

KAWAIII SUSHI
Filippinerne
4 dage bruger appen
OneCommerce.io svarede 22. juli 2024

Hi KAWAIII SUSHI store admin,
Here's Rosie from the OneLoyalty team.

Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty Team

16. juli 2024

Easy and convenient rewards plug-in for our store. Most especially it's free and customizable. Rosie is also quick to respond on our inquiries and is very helpful.

studio clu
Filippinerne
Cirka 21 timer bruger appen
OneCommerce.io svarede 22. juli 2024

Hi studio clu store admin,
Here's Rosie from the OneLoyalty team.

Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty Team

16. august 2024

Muy buena app, me fascina que sea gratis y con tan buenas opciones de configuración. Agregaría un par de opciones adicionales de descuentos, regalos y un par de cosas, pero es genial en general, y ahora incorporaron una ruleta de juegos para incentivar a mis clientes a ingresar a mi página! Además, Rosie de servicio al cliente me ayudó con la configuración y ahora se ve perfecta en mi página, su atención al cliente es perfecta!

Sithael
Mexico
15 dage bruger appen
OneCommerce.io svarede 26. august 2024

Hi Sithael store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

8. august 2024

Great support from Ellie. Fast responses and easy to talk. Great app. Did I mention that is free?

aBeauty Shop
Rumænien
Cirka 21 timer bruger appen
OneCommerce.io svarede 11. august 2024

Hi aBeauty Shop store admin,

Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Ellie
OneLoyalty by OneCommerce

3. juli 2024

"I had a fantastic experience with Jaxber from the OneLoyalty team. Exceptional support and a great app for enhancing customer loyalty!"

Ayoob
Afghanistan
3 måneder bruger appen
OneCommerce.io svarede 9. juli 2024

Hi Ayoob store admin,
Here's Jaxber from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jaxber
OneMobile by OneCommerce