OneLoyalty: 忠诚计划与奖励

OneLoyalty: 忠诚计划与奖励

评论 (88)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 1% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月7日

It is completely unreasonable to charge your customers $399 a month in order to change the text within the storefront widget. This is a basic customisation that should be available in at least all of the paid plans. There was no communication that paid tiers were even introduced into the app. When we installed the app it was free.

Cantabria Labs
英国
大约1个月 人在使用应用
OneCommerce.io已回复 2024年10月10日

Hi Cantabria Labs store admin,
I'm Windy from the OneLoyalty team.

Firstly, we sincerely apologize for any inconvenience you’ve experienced while using our app. We understand your concern regarding the pricing, and we deeply value your feedback.

We’ve sent you an email addressing your concerns in more detail, and we kindly ask that you review it at your convenience. We are committed to finding a solution and supporting you better. Please let us know if you have any further questions or require additional assistance.

Thank you for your understanding and patience.

Regards,
Windy
OneLoyalty by OneCommerce