OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

評價 (88)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
    84
  • 1% 的評分為 4 顆星
    1
  • 1% 的評分為 3 顆星
    1
  • 1% 的評分為 2 顆星
    1
  • 1% 的評分為 1 顆星
    1
2024年10月7日

It is completely unreasonable to charge your customers $399 a month in order to change the text within the storefront widget. This is a basic customisation that should be available in at least all of the paid plans. There was no communication that paid tiers were even introduced into the app. When we installed the app it was free.

Cantabria Labs
英國
使用應用程式 大約1個月
OneCommerce.io 已回覆 2024年10月10日

Hi Cantabria Labs store admin,
I'm Windy from the OneLoyalty team.

Firstly, we sincerely apologize for any inconvenience you’ve experienced while using our app. We understand your concern regarding the pricing, and we deeply value your feedback.

We’ve sent you an email addressing your concerns in more detail, and we kindly ask that you review it at your convenience. We are committed to finding a solution and supporting you better. Please let us know if you have any further questions or require additional assistance.

Thank you for your understanding and patience.

Regards,
Windy
OneLoyalty by OneCommerce

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