OneLoyalty: Loyalty & Rewards

The free plan is not free, it ended up charging me automatically, without any consent $49 USD, on the premise that you have new customers signing up or purchasing from you. If you're going on the free plan, make sure you have no customers, otherwise they are going to charge you absurd amounts for customers.

If you're going to have automatic payments, you can atleast automatically upgrade me to ...

As we had exceeded the 100 free 'active customers' (not orders) we were required to select a subscription plan to avoid the app being disabled, which was fine as we were happy with it up until this point.

But during this subscription plan process it stated that we had to 'approve' a $3,000.00 amount they could potentially charge up to automatically from that point forward. While we were extremely ...

GIANT unjustifiable price increase. This app had lots of reviews because it had a free plan that worked. It was super minimal. Now they want to charge $29+ a month for the same MINIMAL feature app. Just download another one.

There isn't much branding options. No editing of emails or email reminders. Literally no actual valuable and needed insights whatsoever. This app was great free but it isn't ...

It is completely unreasonable to charge your customers $399 a month in order to change the text within the storefront widget. This is a basic customisation that should be available in at least all of the paid plans. There was no communication that paid tiers were even introduced into the app. When we installed the app it was free.