OneLoyalty: Loyalty & Rewards
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Build a loyalty program you can scale, control, and measure with confidence.
Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules.
- Create meaningful engagement with diverse, cross-channel point & reward options
- Maximize your loyalty program’s impact with campaigns, emails and gamification
- Acquire new customers through word-of-mouth with a powerful referral program
- Retain your best customers with exclusive Membership and VIP tiers program
- Understand your loyalty ROI from every angle and keep your loyalty profitable
Contient du texte non traduit
Langues
anglais, français, japonais, espagnol, et allemand
Fonctionne avec
- Processus de paiement
- Comptes clients
- Shopify POS
- Shopify Flow
- Interface administrateur Shopify
- Judge.me
- OneMobile
- Transcy
- Yotpo
Catégories
Types de programmes
Types de pop-up
Tarification
Free
Gratuite
Fonctionnalités
- 100 monthly orders
- 100 built-in email sends/month
- Points for purchases
- Basic rewards redemption
- Referral program
- Basic loyalty page & widget
- Import & export members
Growth
$49 / mois
$0.15/extra order; $3/100 extra emails; Cost capped at $299/month
Fonctionnalités
- All in Free, plus:
- 1,000 monthly orders
- 2,000 built-in email sends/month
- 2 active gamifications
- 2 active campaigns
- POS integration support
- AI-powered analytics
- Priority support
Essai gratuit de 14 jour(s)
Professional
$99 / mois
$0.15/extra order; $2/100 extra emails; Cost capped at $499/month
Fonctionnalités
- All in Growth, plus:
- 1,500 monthly orders
- 5,000 built-in email sends/month
- Points expiry settings
- 3 customer segments
- Always-on campaigns
- Virtual loyalty card
- Meta & Google Ads integration
Essai gratuit de 14 jour(s)
Premium
$199 / mois
$0.10 /extra order; $1/100 extra emails; Cost capped at $999 / month
Fonctionnalités
- All in Professional, plus:
- 3,000 monthly orders
- 10,000 built-in email sends/month
- 5 VIP tiers + 1 secret tier
- Custom earning rules
- Paid membership program
- Exclusive loyalty mobile app
- API & webhook access
Essai gratuit de 14 jour(s)
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (112)
The Monthly Active Users is a predatory pricing element - any user is considered an active user, instead of users that actually use the app. This passive predatory approach is hugely disatisfactory.
Furthermore, more and more features that were originally available, have been pushed into pricing tiers which is disappointing given they were not originally.
I am actively looking for other applications with less dodgy behaviour.
Good Day Flowers Gold Coast!
Thank you for sharing your feedback with us — we truly value your perspective and are committed to ensuring every user has a clear understanding of how our features work.
As one of our Team Members already explained this feature to you, still we'd like to give another explanation to clarify again:
The Monthly Active Loyalty Members (MALM) metric: this is not based on “passive” app usage, but rather on customers who actively engage with their loyalty points during a given month — whether by earning points (e.g., through purchases or birthday rewards) or spending them (e.g., redeeming for discounts or gifts). This approach helps merchants focus on customers who are genuinely interacting with their loyalty program, leading to better ROI and stronger customer retention.
As for your second point about features moving into pricing tiers: We hear you, and we understand how frustrating it can feel when previously available features become tiered. Our goal has always been to provide core functionality at accessible levels while offering advanced tools to help growing businesses scale effectively. That said, we’re continuously evaluating how we balance accessibility and innovation — and your input helps us shape that direction.
We’d love to sit down with you personally to walk through your current plan, explain what’s included, and explore whether there’s a better fit for your needs — or even how you might leverage existing features differently to achieve your goals.
When started all was well, as a startup I was not experiencing the the flow of customers, as required in the starting months, this app ensured my clients are not able to search or register or access the cart. When I approached them they demanded I upgrade and I was, I am not in a position to do so and that how they deactivated the account without my knowledge. Please don't try them, they will bully you and they don't communicate at all.
Hi sir,
This is Brian, and we apologize for the trouble you've been experiencing.
Thank you for sharing your feedback. We completely understand how frustrating it must have been to experience issues with the app.
Based on your feedback that we’ve carefully reviewed your account and all previous conversations. The entire conversation history with you is not related to the issues mentioned in your review.
The last contact we have on record was on September 4, regarding an unrelated inquiry. Could you kindly review the attached screenshot of your conversation history and confirm if there might be any confusion?
We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support
Best Regards
Brian
OneLoyalty by FireGroup Technology
Thank you
Assistance
L’assistance pour l’appli est assurée par FireGroup.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Développeur
Lancement
11 avril 2024 · Journal des changements
Accès aux données
Cette application a besoin d’accéder aux données suivantes pour fonctionner sur votre boutique. Comprendre pourquoi en lisant la politique de confidentialité du développeur.
Consulter les données des clients:
Données sensibles, données de l’appareil et de l’activité
-
Données sensibles
Nom, adresse e-mail, numéro de téléphone, adresse physique
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Données de l’appareil et de l’activité
Géolocalisation, adresse IP, navigateur et système d'exploitation
Consulter les données des employés et des collaborateurs:
Propriétaire de la boutique, contributeurs au blog
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Propriétaire de la boutique
Nom, adresse e-mail, numéro de téléphone, adresse physique
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Contributeurs au blog
Adresse e-mail, adresse IP, navigateur et système d'exploitation
Afficher et modifier les données de la boutique:
Clients, produits, commandes, réductions, cartes-cadeaux, crédit en magasin, Boutique en ligne, interface d'administration Shopify
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Modifier les clients
Données client, balises de client
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Afficher les produits
Produits, publications de produits sur les canaux de vente, fiches de produits, collections
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Afficher les commandes
Traitements des commandes, tout l’historique des commandes des 60 derniers jours
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Modifier les réductions
Codes de réduction et promotions
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Modifier les cartes-cadeaux
Cartes-cadeaux
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Modifier le crédit en magasin
Transactions du compte de crédit en magasin, comptes de crédit en magasin
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Modifier la Boutique en ligne
Thème, page de paiement, pages de la boutique en ligne, Contenu de la page de la boutique en ligne sur un chemin contrôlé par l'appli
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Modifier l'interface d'administration Shopify
Fichiers
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Modifier d'autres données
Paramètres régionaux, Paramètres de Shopify Markets, stock des produits et des variantes, balises de produit, navigation de la boutique en ligne
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