OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Prezzi
Installazione gratuita
Elementi chiave
Popolare tra le attività commerciali degli Stati Uniti
Si usa dal pannello di controllo Shopify
Compatibile con i temi più recenti
Valutazione
4,8 (98)
Sviluppatore
OneCommerce.io

Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.

OneLoyalty works seamlessly with online store, mobile app and Shopify POS: loyalty & rewards, VIP tiers, and referral programs. Give customers loyalty points for placing orders, completing profiles, and engaging with your social media, which they can redeem for irresistible deals (e.g., 10% off, Free shipping, Gift) and unlock VIP tier perks. Win more customers with a powerful referral program. Easily generate unique referral links, reward both parties & set rules against referral program abuse.

OneLoyalty works seamlessly with online store, mobile app and Shopify POS: loyalty & rewards, VIP tiers, and referral programs. Give customers loyalty points for placing orders, completing profiles, and engaging with your social media, which they can redeem for irresistible deals (e.g., 10% off, Free shipping, Gift) and unlock VIP tier perks. Win more customers with a powerful referral program. Easily generate unique referral links, reward both parties & set rules against referral program abuse. altro
  • Motivate both online & POS customers to shop with your brand for loyalty points
  • Drive repeat sales with various loyalty rewards and gamifications
  • Nudge customers to return and use their rewards with loyalty points expiration
  • Acquire new customers through word-of-mouth with a powerful referral program
  • Retain your best customers with exclusive loyalty rewards and VIP tier perks
Elementi chiave
Popolare tra le attività commerciali degli Stati Uniti
Si usa dal pannello di controllo Shopify
Compatibile con i temi più recenti

Lingue

Inglese. Francese. Giapponese. Spagnolo e Tedesco

Questa app non è disponibile in Italiano

Funziona con

Check-out, Shopify POS, OneMobile, Transcy

Tipi di programmi

Programmi fedeltà, Iscrizioni, Livelli VIP, Referral, Abbonamenti, Liste dei desideri, Programmi di buoni regalo, Portafogli digitali, Programmi a giochi, Programmi personalizzati

Premi che si possono offrire

Punti, Sconti, Coupon, Regali, Buoni regalo, Premi POS, Tariffe di spedizione, Spedizione gratuita, Prodotti gratuiti, Vantaggi per gli iscritti, Badge, Premi personalizzati

Tipo di sconto

Codici sconto, Coupon, Paga uno, prendi due, Prezzi a più livelli, Sconti sui volumi, Sconti percentuali, Sconti in blocco, Spedizione gratuita, Tariffe di spedizione, Sconti sul carrello, Sconti al check-out, Regali, Premi, Abbonamenti, Offerte a tempo limitato, Sconti di upselling, Sconti di cross-selling, Pop-up, Sconti personalizzati

Gestione sconti

Strumento Editor, Modelli, Modifica in blocco, Campagne, Trigger e regole, Automazioni, Targeting, Filtri, Monitoraggio, Reportistica, Analisi

Prezzi

Starter

Installazione gratuita

Free first 100 Active Loyalty Members (MAC) every month, $0.49/extra MAC

  • Unlimited orders
  • Diverse loyalty & reward program
  • VIP tiers
  • Gamification
  • Loyalty program for Mobile
  • Loyalty program for POS
  • Referral program

Growth

$29 /mese

Free first 500 Active Loyalty Members (MAC) every month, $0.29/extra MAC

  • All in Starter
  • Customize storefront widget
  • On-demand program data access

Professional

$49 /mese

Free first 2,000 Active Loyalty Members (MAC) every month, $0.15/extra MAC

  • All in Growth,
  • Reset tier lifespan
  • Point & reward expiration
  • Built-in loyalty program page
  • Post-purchase page

Enterprise

$399 /mese

Free first 10,000 Active Loyalty Members (MAC) every month, $0.09/extra MAC

  • All in Professional
  • Software development kit
  • Dedicated server & AM
  • Skip-the-line support

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (98)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
29 ottobre 2024

OneLoyalty is a Loyalty & Rewards app that's perfect for startups and stores of all sizes looking to keep customers coming back. It’s super easy to use, with a customizable dashboard that lets you set up rewards for things like purchases, referrals, and even birthdays. This flexibility helps you create a loyalty program that feels just right for your brand.

One of the best parts? The support team is awesome! They’re quick to help with setup or any questions, making the whole process smoother. Plus, it’s budget-friendly, so small businesses can get started without breaking the bank.

If you’re a growing business, OneLoyalty is a solid choice to build loyalty and boost repeat sales.

Asmita Super Markets Pvt. Ltd. (GST# 27AABCA4745J1ZM)
India
6 mesi di utilizzo dell’app
OneCommerce.io ha risposto 2 novembre 2024

Hi Asmita Super Markets Pvt. Ltd. (GST# 27AABCA4745J1ZM) store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

1 ottobre 2024

I’m using OneLoyalty for my business, and I’m beyond impressed with their customer service. The team is incredibly responsive and helpful, addressing any questions or issues with speed and professionalism. They made the setup process smooth and offered personalized support to ensure everything was working perfectly for my needs.

I highly recommend OneLoyalty to any business looking for a reliable loyalty program with exceptional customer support!

Zucche Restani
Italia
30 giorni di utilizzo dell’app
OneCommerce.io ha risposto 6 ottobre 2024

Hi Zucche Restani store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

28 ottobre 2024

GIANT unjustifiable price increase. This app had lots of reviews because it had a free plan that worked. It was super minimal. Now they want to charge $29+ a month for the same MINIMAL feature app. Just download another one.

There isn't much branding options. No editing of emails or email reminders. Literally no actual valuable and needed insights whatsoever. This app was great free but it isn't worth it as a paid app. There are a number of other paid loyalty apps that are worth paying for because they provide actual features.

They kinda are off their rocker to think they can charge more than other apps and provide the bare minimum of any other loyalty app. If they added robust features and analytics I would have stayed and paid but it's wild to pay that for no features whatsoever.

Heather Freitas
Stati Uniti
3 mesi di utilizzo dell’app
OneCommerce.io ha risposto 29 ottobre 2024

Hi Heather Freitas store admin,
Here's Rosie from the OneLoyalty team.

Thank you for sharing your feedback regarding the recent changes in our app's pricing. We understand your concerns, and I’d like to provide some clarification.

We now offer four pricing plans, and I assure you that we still have the Starter plan with a $0/month recurring app fee (you only have been charged when your monthly active customers exceed the quota of the plan). This plan includes features designed to meet your needs. Our pricing structure is also one of the most competitive compared to other loyalty apps, as we charge based on monthly active customers rather than orders. Additionally, for customers who downloaded the app before October 1st, 2024, we’re offering a 50% discount on any extra monthly active customers, as a gesture of appreciation for your loyalty.

Regarding your request for email editing or email reminders, our product team is actively working on releasing these features in the near future. In the meantime, we recommend exploring other features such as branding options, like member-exclusive campaigns. For instance, you can display after-discount prices on products with a special member-only badge, which can motivate more customers to sign up for your loyalty program.

As for analytics, while we currently don’t offer the specific analytics you mentioned, we’re grateful for your feedback and are continuously working to improve. In the meantime, you can monitor key metrics such as Monthly Active Customers, Revenue by Active Customers, and Average Order Value by Active Customers in the OneLoyalty tab.

We appreciate your understanding and value your input as we continue to enhance our platform. Please don't hesitate to reach out if you have any further questions or concerns.

Regards,
Rosie
OneLoyalty by OneCommerce

31 ottobre 2024

As we had exceeded the 100 free 'active customers' (not orders) we were required to select a subscription plan to avoid the app being disabled, which was fine as we were happy with it up until this point.

But during this subscription plan process it stated that we had to 'approve' a $3,000.00 amount they could potentially charge up to automatically from that point forward. While we were extremely ALARMED by this significant sum it REQUIRED us to approve just to select their cheapest plan, the popup window said we would be able to amend it in the plan settings afterwards, so we reluctantly went ahead and approved it in order to activate the necessary subscription.

When we immediately went to lower that amount to something more reasonable, like a $30 limit, we were HORRIFIED to discover that it will NOT allow you to set an amount lower than $3,000.00 !

After urgently raising this issue with the app developer, and pointing out to them that the 'active customer' metric has absolutely no relation to actual paid orders being made, meaning any successful marketing drive we make to bring more visitors to our shop and encourage them to register as customers, could result in us being exposed to crippling fees AUTOMATICALLY charged by their app regardless of whether we had even made anything like the sort of paid sales which would allow us to cover these costs, their response was this:
1 - 'Sorry, but this billing method works for us'
2- 'Maybe if you disable that particular feature you're using it for it would count less customers as active'
3 - 'Trust us'

After a lengthy back and forth where I explained the problem and why a vague 'active customer' metric is not useful, nor relevant to a shop's justification for spending on an app's fees, whereas actual orders would be, and stating that a 'Trust me, bro' answer to what is a potential $3,000.00 liability is not acceptable, they ended up just saying we can export our data and install a different app.

Which is what we're now doing.

Pinehaven Ponies
Regno Unito
3 mesi di utilizzo dell’app
OneCommerce.io ha risposto 2 novembre 2024

Hi Pinehaven Ponies store admin,
Here is Windy from the OneLoyalty team.

Thank you for reaching out and sharing your concerns. We appreciate the opportunity to clarify our pricing plan to avoid any misunderstandings.

Firstly, our pricing plan clearly outlines the app fee and how the usage charge is calculated based on exceeded monthly active customers (MACs).

Secondly, we understand your concern regarding the inclusion of account creation in the MAC count. Please note, that we have already provided guidance on how to disable that function to better manage your MACs.

Thirdly, as previously shared, the app spending limit of $3000 is the maximum usage charge that our app will charge our customers. For instance:

- If your exceeded MACs result in a usage charge of $3, you will be charged only the app fee plus the $3 usage charge.
- If the exceeded MACs result in a usage charge over $3000, the maximum you will be charged is the app fee plus $3000.

To clarify, this spending limit policy is not a requirement from Shopify. We implemented it to enhance transparency and prevent unexpected charges by capping the usage charges at a visible maximum amount. Without this limit, charges could theoretically be unlimited, but we choose to ensure full transparency for our users.

Finally, regarding your request to change the app spending limit from $3000 to $30, we are unable to accommodate it. Implementing it would disrupt the structure and functionality of our all plans and conflict with our established policies.

As previously outlined, we hope this explanation provides clarity regarding our pricing plan and app spending limit. We understand that our current plans may not meet your requirements. Should you choose to explore other options, we truly hope you find a loyalty app that aligns perfectly with your needs.

Best regards,
Windy
OneLoyalty by OneCommerce

15 ottobre 2024

Very good onboarding experience, the process was smooth and well-organized. The team was very responsive and available to answer all my questions, which made me feel comfortable right from the start. I highly recommend it!

Quixara
Francia
11 giorni di utilizzo dell’app
OneCommerce.io ha risposto 17 ottobre 2024

Hi Quixara store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Ellie
OneLoyalty by OneCommerce

Assistenza

OneCommerce.io può rispondere a qualsiasi domanda riguardo OneLoyalty: Loyalty & Rewards.

Sviluppatore

OneCommerce.io

FIREAPPS JSC, F.22, 182 Le Dai Hanh, W.15, D.11, VAT ID: 0314919972, Ho Chi Minh City, 700000, VN

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Lanciata

11 aprile 2024 · Changelog

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