OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Priser
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
Vurdering
4,6 (112)
Utvikler
FireGroup

Build a loyalty program you can scale, control, and measure with confidence.

Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules.

Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules. mer
  • Create meaningful engagement with diverse, cross-channel point & reward options
  • Maximize your loyalty program’s impact with campaigns, emails and gamification
  • Acquire new customers through word-of-mouth with a powerful referral program
  • Retain your best customers with exclusive Membership and VIP tiers program
  • Understand your loyalty ROI from every angle and keep your loyalty profitable

Språk

Engelsk, Fransk, Japansk, Spansk, og Tysk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Priser

Free

Gratis

Funksjoner

  • 100 monthly orders
  • 100 built-in email sends/month
  • Points for purchases
  • Basic rewards redemption
  • Referral program
  • Basic loyalty page & widget
  • Import & export members

Growth

$49 / måned

$0.15/extra order; $3/100 extra emails; Cost capped at $299/month

Funksjoner

  • All in Free, plus:
  • 1,000 monthly orders
  • 2,000 built-in email sends/month
  • 2 active gamifications
  • 2 active campaigns
  • POS integration support
  • AI-powered analytics
  • Priority support

14-dagers gratis prøveperiode

Professional

$99 / måned

$0.15/extra order; $2/100 extra emails; Cost capped at $499/month

Funksjoner

  • All in Growth, plus:
  • 1,500 monthly orders
  • 5,000 built-in email sends/month
  • Points expiry settings
  • 3 customer segments
  • Always-on campaigns
  • Virtual loyalty card
  • Meta & Google Ads integration

14-dagers gratis prøveperiode

Premium

$199 / måned

$0.10 /extra order; $1/100 extra emails; Cost capped at $999 / month

Funksjoner

  • All in Professional, plus:
  • 3,000 monthly orders
  • 10,000 built-in email sends/month
  • 5 VIP tiers + 1 secret tier
  • Custom earning rules
  • Paid membership program
  • Exclusive loyalty mobile app
  • API & webhook access

14-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (112)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 89 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
2. desember 2025

The Monthly Active Users is a predatory pricing element - any user is considered an active user, instead of users that actually use the app. This passive predatory approach is hugely disatisfactory.

Furthermore, more and more features that were originally available, have been pushed into pricing tiers which is disappointing given they were not originally.

I am actively looking for other applications with less dodgy behaviour.

Flowers Gold Coast
Australia
Rundt 1 år bruker appen
FireGroup svarte 2. desember 2025

Good Day Flowers Gold Coast!

Thank you for sharing your feedback with us — we truly value your perspective and are committed to ensuring every user has a clear understanding of how our features work.

As one of our Team Members already explained this feature to you, still we'd like to give another explanation to clarify again:

The Monthly Active Loyalty Members (MALM) metric: this is not based on “passive” app usage, but rather on customers who actively engage with their loyalty points during a given month — whether by earning points (e.g., through purchases or birthday rewards) or spending them (e.g., redeeming for discounts or gifts). This approach helps merchants focus on customers who are genuinely interacting with their loyalty program, leading to better ROI and stronger customer retention.

As for your second point about features moving into pricing tiers: We hear you, and we understand how frustrating it can feel when previously available features become tiered. Our goal has always been to provide core functionality at accessible levels while offering advanced tools to help growing businesses scale effectively. That said, we’re continuously evaluating how we balance accessibility and innovation — and your input helps us shape that direction.

We’d love to sit down with you personally to walk through your current plan, explain what’s included, and explore whether there’s a better fit for your needs — or even how you might leverage existing features differently to achieve your goals.

10. november 2025

When started all was well, as a startup I was not experiencing the the flow of customers, as required in the starting months, this app ensured my clients are not able to search or register or access the cart. When I approached them they demanded I upgrade and I was, I am not in a position to do so and that how they deactivated the account without my knowledge. Please don't try them, they will bully you and they don't communicate at all.

EXprimi Beauty Kenya
Kenya
Rundt 1 år bruker appen
FireGroup svarte 12. november 2025

Hi sir,

This is Brian, and we apologize for the trouble you've been experiencing.

Thank you for sharing your feedback. We completely understand how frustrating it must have been to experience issues with the app.

Based on your feedback that we’ve carefully reviewed your account and all previous conversations. The entire conversation history with you is not related to the issues mentioned in your review.

The last contact we have on record was on September 4, regarding an unrelated inquiry. Could you kindly review the attached screenshot of your conversation history and confirm if there might be any confusion?

We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support

Best Regards
Brian
OneLoyalty by FireGroup Technology

24. mars 2026

Thank you

Opulent Cup
USA
3 måneder bruker appen

Brukerstøtte

App-støtte leveres av FireGroup.

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Utvikler

FireGroup

FIREAPPS JSC, 22F Flemington Tower, 182 Le Dai Hanh, Phu Tho Ward - TIN: 0314919972 - EID: 079211809826, Ho Chi Minh City, 700000, VN

Lansert

11. april 2024 · Endringslogg

Tilgang til data

Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .

Se kundedata:

Sensitive data, data om enhet og aktivitet

  • Sensitive data

    Navn, e-postadresse, telefonnummer, fysisk adresse

  • Data om enhet og aktivitet

    Geolokalisering, IP-adresse, nettleser og operativsystem

Se data om ansatte og bidragsytere:

Butikkeier, bloggmedvirkere

  • Butikkeier

    Navn, e-postadresse, telefonnummer, fysisk adresse

  • Bloggmedvirkere

    E-postadresse, IP-adresse, nettleser og operativsystem

Se og rediger butikkdata:

Kunder, produkter, bestillinger, rabatter, gavekort, butikkvaluta, Nettbutikk, Shopify-administrator

  • Rediger kunder

    Kundedata, kundetagger

  • Se produkter

    Produkter, publiseringer av produkter på salgskanaler, produktoppføringer, samlinger

  • Se bestillinger

    Distribusjon av bestillinger, all bestillingshistorikk for de siste 60 dagene

  • Rediger rabatter

    Rabattkoder og kampanjer

  • Rediger gavekort

    Gavekort

  • Rediger butikkvaluta

    Transaksjoner for kredittkonto i butikk, kredittkontoer i butikk

  • Rediger nettbutikk

    Tema, betalingsside, nettbutikksider, Sideinnhold i nettbutikken på en bane som kontrolleres av appen

  • Rediger Shopify-administrator

    Filer

  • Rediger andre data

    Lokaler, Innstillinger for Shopify Markets, varelager for produkter og varianter, produkttagger, Nettbutikk-navigasjon

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