OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Preços
Grátis para instalar
Destaques
Popular entre empresas dos Estados Unidos
Dá para usar direto no admin da Shopify
Compatível com os temas mais recentes
Classificação
4,8 (96)
Desenvolvedor
OneCommerce.io

Execute facilmente programas de fidelidade e indicação que aumentam as vendas, a taxa de retenção de clientes e o valor vitalício.

OneLoyalty funciona perfeitamente com loja online, aplicativo móvel e Shopify POS: fidelidade e recompensas, níveis VIP e programas de indicação. Dê aos clientes pontos de fidelidade por fazer pedidos, completar perfis e interagir com suas redes sociais, que eles podem resgatar por ofertas irresistíveis (por exemplo, 10% de desconto, Frete grátis, Presente) e desbloquear benefícios de nível VIP. Conquiste mais clientes com um poderoso programa de indicação. Gere facilmente links de indicação únicos, recompense ambas as partes e defina regras contra abuso do programa de indicação.

OneLoyalty funciona perfeitamente com loja online, aplicativo móvel e Shopify POS: fidelidade e recompensas, níveis VIP e programas de indicação. Dê aos clientes pontos de fidelidade por fazer pedidos, completar perfis e interagir com suas redes sociais, que eles podem resgatar por ofertas irresistíveis (por exemplo, 10% de desconto, Frete grátis, Presente) e desbloquear benefícios de nível VIP. Conquiste mais clientes com um poderoso programa de indicação. Gere facilmente links de indicação únicos, recompense ambas as partes e defina regras contra abuso do programa de indicação. mais
  • Motivar clientes online e POS a comprar com sua marca para ganhar pontos de fidelidade
  • Aumente as vendas repetidas com várias recompensas de fidelidade e gamificações
  • Incentive os clientes a retornar e usar suas recompensas com a expiração dos pontos de fidelidade
  • Adquira novos clientes através do boca a boca com um poderoso programa de indicação
  • Retenha seus melhores clientes com recompensas de fidelidade exclusivas e benefícios de nível VIP

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Destaques
Popular entre empresas dos Estados Unidos
Dá para usar direto no admin da Shopify
Compatível com os temas mais recentes

Idiomas

inglês, francês, japonês, espanhol e alemão

Este app não está traduzido para português (Brasil)

Funciona com

Checkout, Shopify PDV, OneMobile, Transcy

Tipos de programas

Programas de recompensas, Para membros, Níveis VIP, Indicações, Assinaturas, Listas de desejo, Programas de cartões-presente, Carteiras digitais, Programas de jogos, Programas personalizados

Recompensas que você pode oferecer

Pontos, Descontos, Cupons, Presentes, Cartões-presente, Recompensas de PDV, Taxas de frete, Frete grátis, Produtos grátis, Vantagens para membros, Selos, Recompensas personalizadas

Tipos de descontos

Códigos de desconto, Cupons, "Compre um e leve dois", Preços por nível, Descontos por volume, Descontos percentuais, Descontos em massa, Frete grátis, Taxas de frete, Descontos de carrinho, Descontos no checkout, Presentes, Recompensas, Assinaturas, Ofertas por tempo limitado, Descontos de upsell, Descontos de cross-sell, Pop-ups, Descontos personalizados

Gerenciamento de descontos

Ferramenta de edição, Modelos, Edição em massa, Campanhas, Acionadores e regras, Automações, Definição de público-alvo, Filtragem, Acompanhamento, Relatórios, Análises

Preços

Starter

Grátis para instalar

Primeiros 100 Membros Ativos de Fidelidade (MAC) grátis todo mês, $0,49/MAC extra

  • Pedidos ilimitados
  • Programa de fidelidade e recompensas diversificado
  • Níveis VIP
  • Gamificação
  • Programa de fidelidade para Móvel
  • Programa de fidelidade para POS
  • Programa de indicação

Growth

$29 /mês

Primeiros 500 Membros Ativos de Fidelidade (MAC) grátis todo mês, $0,29/MAC extra

  • Tudo no Starter
  • Personalizar widget da vitrine
  • Acesso a dados do programa sob demanda

Professional

$49 /mês

Primeiros 2.000 Membros Ativos de Fidelidade (MAC) grátis todo mês, $0,15/MAC extra

  • Tudo no Growth
  • Redefinir duração do nível
  • Expiração de pontos e recompensas
  • Página de programa de fidelidade integrada
  • Página pós-compra

Enterprise

$399 /mês

Primeiros 10.000 Membros Ativos de Fidelidade (MAC) grátis todo mês, $0,09/MAC extra

  • Tudo no Professional
  • Kit de desenvolvimento de software
  • Servidor dedicado e AM
  • Suporte prioritário

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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.

Avaliações (96)

Classificação geral
4,8
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
29 de outubro de 2024

OneLoyalty is a Loyalty & Rewards app that's perfect for startups and stores of all sizes looking to keep customers coming back. It’s super easy to use, with a customizable dashboard that lets you set up rewards for things like purchases, referrals, and even birthdays. This flexibility helps you create a loyalty program that feels just right for your brand.

One of the best parts? The support team is awesome! They’re quick to help with setup or any questions, making the whole process smoother. Plus, it’s budget-friendly, so small businesses can get started without breaking the bank.

If you’re a growing business, OneLoyalty is a solid choice to build loyalty and boost repeat sales.

Asmita Super Markets Pvt. Ltd. (GST# 27AABCA4745J1ZM)
Índia
6 meses usando o app
OneCommerce.io deixou uma resposta 2 de novembro de 2024

Hi Asmita Super Markets Pvt. Ltd. (GST# 27AABCA4745J1ZM) store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

31 de outubro de 2024

As we had exceeded the 100 free 'active customers' (not orders) we were required to select a subscription plan to avoid the app being disabled, which was fine as we were happy with it up until this point.

But during this subscription plan process it stated that we had to 'approve' a $3,000.00 amount they could potentially charge up to automatically from that point forward. While we were extremely ALARMED by this significant sum it REQUIRED us to approve just to select their cheapest plan, the popup window said we would be able to amend it in the plan settings afterwards, so we reluctantly went ahead and approved it in order to activate the necessary subscription.

When we immediately went to lower that amount to something more reasonable, like a $30 limit, we were HORRIFIED to discover that it will NOT allow you to set an amount lower than $3,000.00 !

After urgently raising this issue with the app developer, and pointing out to them that the 'active customer' metric has absolutely no relation to actual paid orders being made, meaning any successful marketing drive we make to bring more visitors to our shop and encourage them to register as customers, could result in us being exposed to crippling fees AUTOMATICALLY charged by their app regardless of whether we had even made anything like the sort of paid sales which would allow us to cover these costs, their response was this:
1 - 'Sorry, but this billing method works for us'
2- 'Maybe if you disable that particular feature you're using it for it would count less customers as active'
3 - 'Trust us'

After a lengthy back and forth where I explained the problem and why a vague 'active customer' metric is not useful, nor relevant to a shop's justification for spending on an app's fees, whereas actual orders would be, and stating that a 'Trust me, bro' answer to what is a potential $3,000.00 liability is not acceptable, they ended up just saying we can export our data and install a different app.

Which is what we're now doing.

Pinehaven Ponies
Reino Unido
3 meses usando o app
OneCommerce.io deixou uma resposta 2 de novembro de 2024

Hi Pinehaven Ponies store admin,
Here is Windy from the OneLoyalty team.

Thank you for reaching out and sharing your concerns. We appreciate the opportunity to clarify our pricing plan to avoid any misunderstandings.

Firstly, our pricing plan clearly outlines the app fee and how the usage charge is calculated based on exceeded monthly active customers (MACs).

Secondly, we understand your concern regarding the inclusion of account creation in the MAC count. Please note, that we have already provided guidance on how to disable that function to better manage your MACs.

Thirdly, as previously shared, the app spending limit of $3000 is the maximum usage charge that our app will charge our customers. For instance:

- If your exceeded MACs result in a usage charge of $3, you will be charged only the app fee plus the $3 usage charge.
- If the exceeded MACs result in a usage charge over $3000, the maximum you will be charged is the app fee plus $3000.

To clarify, this spending limit policy is not a requirement from Shopify. We implemented it to enhance transparency and prevent unexpected charges by capping the usage charges at a visible maximum amount. Without this limit, charges could theoretically be unlimited, but we choose to ensure full transparency for our users.

Finally, regarding your request to change the app spending limit from $3000 to $30, we are unable to accommodate it. Implementing it would disrupt the structure and functionality of our all plans and conflict with our established policies.

As previously outlined, we hope this explanation provides clarity regarding our pricing plan and app spending limit. We understand that our current plans may not meet your requirements. Should you choose to explore other options, we truly hope you find a loyalty app that aligns perfectly with your needs.

Best regards,
Windy
OneLoyalty by OneCommerce

28 de outubro de 2024

GIANT unjustifiable price increase. This app had lots of reviews because it had a free plan that worked. It was super minimal. Now they want to charge $29+ a month for the same MINIMAL feature app. Just download another one.

There isn't much branding options. No editing of emails or email reminders. Literally no actual valuable and needed insights whatsoever. This app was great free but it isn't worth it as a paid app. There are a number of other paid loyalty apps that are worth paying for because they provide actual features.

They kinda are off their rocker to think they can charge more than other apps and provide the bare minimum of any other loyalty app. If they added robust features and analytics I would have stayed and paid but it's wild to pay that for no features whatsoever.

Heather Freitas
Estados Unidos
3 meses usando o app
OneCommerce.io deixou uma resposta 29 de outubro de 2024

Hi Heather Freitas store admin,
Here's Rosie from the OneLoyalty team.

Thank you for sharing your feedback regarding the recent changes in our app's pricing. We understand your concerns, and I’d like to provide some clarification.

We now offer four pricing plans, and I assure you that we still have the Starter plan with a $0/month recurring app fee (you only have been charged when your monthly active customers exceed the quota of the plan). This plan includes features designed to meet your needs. Our pricing structure is also one of the most competitive compared to other loyalty apps, as we charge based on monthly active customers rather than orders. Additionally, for customers who downloaded the app before October 1st, 2024, we’re offering a 50% discount on any extra monthly active customers, as a gesture of appreciation for your loyalty.

Regarding your request for email editing or email reminders, our product team is actively working on releasing these features in the near future. In the meantime, we recommend exploring other features such as branding options, like member-exclusive campaigns. For instance, you can display after-discount prices on products with a special member-only badge, which can motivate more customers to sign up for your loyalty program.

As for analytics, while we currently don’t offer the specific analytics you mentioned, we’re grateful for your feedback and are continuously working to improve. In the meantime, you can monitor key metrics such as Monthly Active Customers, Revenue by Active Customers, and Average Order Value by Active Customers in the OneLoyalty tab.

We appreciate your understanding and value your input as we continue to enhance our platform. Please don't hesitate to reach out if you have any further questions or concerns.

Regards,
Rosie
OneLoyalty by OneCommerce

31 de outubro de 2024

Their service was fast and very helpful. I recommend everyone to deal with them.

HRK power tools
Jordânia
2 meses usando o app
OneCommerce.io deixou uma resposta 2 de novembro de 2024

Hi HRK power tools store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

7 de outubro de 2024

It is completely unreasonable to charge your customers $399 a month in order to change the text within the storefront widget. This is a basic customisation that should be available in at least all of the paid plans. There was no communication that paid tiers were even introduced into the app. When we installed the app it was free.

Cantabria Labs
Reino Unido
Aproximadamente 2 meses usando o app
OneCommerce.io deixou uma resposta 10 de outubro de 2024

Hi Cantabria Labs store admin,
I'm Windy from the OneLoyalty team.

Firstly, we sincerely apologize for any inconvenience you’ve experienced while using our app. We understand your concern regarding the pricing, and we deeply value your feedback.

We’ve sent you an email addressing your concerns in more detail, and we kindly ask that you review it at your convenience. We are committed to finding a solution and supporting you better. Please let us know if you have any further questions or require additional assistance.

Thank you for your understanding and patience.

Regards,
Windy
OneLoyalty by OneCommerce

Atendimento

OneCommerce.io pode responder a qualquer pergunta que você tenha sobre o app OneLoyalty: Loyalty & Rewards

Desenvolvedor

OneCommerce.io

FIREAPPS JSC, F.22, 182 Le Dai Hanh, W.15, D.11, VAT ID: 0314919972, Ho Chi Minh City, 700000, VN

Lançado

11 de abril de 2024 · Changelog

Acesso aos dados

Este app precisa de acesso aos seguintes dados para funcionar em sua loja. Consulte a política de privacidade do desenvolvedor para saber o motivo.

Ver dados pessoais:

Clientes, Titular da loja, provedores de conteúdo

  • Clientes

    Nome, Endereço de e-mail, Número de telefone, Endereço físico, Geolocalização, Endereço IP, Navegador e sistema operacional

  • Titular da loja

    Nome, Endereço de e-mail, Número de telefone, Endereço físico

  • Provedores de conteúdo

    Endereço de e-mail, Endereço IP, Navegador e sistema operacional

Ver e editar dados da loja:

Clientes, produtos, pedidos, descontos, crédito na loja, Loja virtual

  • Editar clientes

    Dados do cliente or tags que você adicionou aos clientes

  • Ver produtos

    Produtos, listagens de produtos, or coleções

  • Ver pedidos

    Processamentos de pedidos or informações de todos os pedidos dos últimos 60 dias

  • Visualizar e sincronizar descontos

    Códigos de desconto e promoções

  • Editar crédito na loja

    Transações da conta em crédito na loja or contas de crédito na loja

  • Editar a loja virtual

    Tema, página de checkout, or páginas da loja virtual

  • Ver outros dados

    Estoque de produtos e suas variantes or tags de produto

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