OneLoyalty: Loyalty & Rewards
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Build a loyalty program you can scale, control, and measure with confidence.
Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules.
- Create meaningful engagement with diverse, cross-channel point & reward options
- Maximize your loyalty program’s impact with campaigns, emails and gamification
- Acquire new customers through word-of-mouth with a powerful referral program
- Retain your best customers with exclusive Membership and VIP tiers program
- Understand your loyalty ROI from every angle and keep your loyalty profitable
Idiomas
inglês, francês, japonês, espanhole alemão
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Finalização da compra
- Contas de clientes
- Shopify POS
- Shopify Flow
- Admin Shopify
- Judge.me
- OneMobile
- Transcy
- Yotpo
Categorias
Tipos de programas
Tipos de pop-ups
Preços
Free
Gratuito
Funcionalidades
- 100 monthly orders
- 100 built-in email sends/month
- Points for purchases
- Basic rewards redemption
- Referral program
- Basic loyalty page & widget
- Import & export members
Growth
$49 / mês
$0.15/extra order; $3/100 extra emails; Cost capped at $299/month
Funcionalidades
- All in Free, plus:
- 1,000 monthly orders
- 2,000 built-in email sends/month
- 2 active gamifications
- 2 active campaigns
- POS integration support
- AI-powered analytics
- Priority support
Avaliação gratuita de 14 dia
Professional
$99 / mês
$0.15/extra order; $2/100 extra emails; Cost capped at $499/month
Funcionalidades
- All in Growth, plus:
- 1,500 monthly orders
- 5,000 built-in email sends/month
- Points expiry settings
- 3 customer segments
- Always-on campaigns
- Virtual loyalty card
- Meta & Google Ads integration
Avaliação gratuita de 14 dia
Premium
$199 / mês
$0.10 /extra order; $1/100 extra emails; Cost capped at $999 / month
Funcionalidades
- All in Professional, plus:
- 3,000 monthly orders
- 10,000 built-in email sends/month
- 5 VIP tiers + 1 secret tier
- Custom earning rules
- Paid membership program
- Exclusive loyalty mobile app
- API & webhook access
Avaliação gratuita de 14 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (110)
The Monthly Active Users is a predatory pricing element - any user is considered an active user, instead of users that actually use the app. This passive predatory approach is hugely disatisfactory.
Furthermore, more and more features that were originally available, have been pushed into pricing tiers which is disappointing given they were not originally.
I am actively looking for other applications with less dodgy behaviour.
Good Day Flowers Gold Coast!
Thank you for sharing your feedback with us — we truly value your perspective and are committed to ensuring every user has a clear understanding of how our features work.
As one of our Team Members already explained this feature to you, still we'd like to give another explanation to clarify again:
The Monthly Active Loyalty Members (MALM) metric: this is not based on “passive” app usage, but rather on customers who actively engage with their loyalty points during a given month — whether by earning points (e.g., through purchases or birthday rewards) or spending them (e.g., redeeming for discounts or gifts). This approach helps merchants focus on customers who are genuinely interacting with their loyalty program, leading to better ROI and stronger customer retention.
As for your second point about features moving into pricing tiers: We hear you, and we understand how frustrating it can feel when previously available features become tiered. Our goal has always been to provide core functionality at accessible levels while offering advanced tools to help growing businesses scale effectively. That said, we’re continuously evaluating how we balance accessibility and innovation — and your input helps us shape that direction.
We’d love to sit down with you personally to walk through your current plan, explain what’s included, and explore whether there’s a better fit for your needs — or even how you might leverage existing features differently to achieve your goals.
Thank you
When started all was well, as a startup I was not experiencing the the flow of customers, as required in the starting months, this app ensured my clients are not able to search or register or access the cart. When I approached them they demanded I upgrade and I was, I am not in a position to do so and that how they deactivated the account without my knowledge. Please don't try them, they will bully you and they don't communicate at all.
Hi sir,
This is Brian, and we apologize for the trouble you've been experiencing.
Thank you for sharing your feedback. We completely understand how frustrating it must have been to experience issues with the app.
Based on your feedback that we’ve carefully reviewed your account and all previous conversations. The entire conversation history with you is not related to the issues mentioned in your review.
The last contact we have on record was on September 4, regarding an unrelated inquiry. Could you kindly review the attached screenshot of your conversation history and confirm if there might be any confusion?
We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support
Best Regards
Brian
OneLoyalty by FireGroup Technology
Assistência
A assistência da app é prestada por FireGroup.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
11 de abril de 2024 · Registo de alterações
Acesso aos dados
Esta aplicação necessita de acesso aos seguintes dados para funcionar na sua loja. Saiba porquê na política de privacidade do programador.
Ver dados do cliente:
Dados sensíveis, dados do dispositivo e de atividade
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Dados sensíveis
Nome, endereço de e-mail, número de telefone, endereço físico
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Dados do dispositivo e de atividade
Geolocalização, endereço IP, browser e sistema operativo
Ver dados da equipa e de colaboradores:
Proprietário da loja, colaboradores do blogue
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Proprietário da loja
Nome, endereço de e-mail, número de telefone, endereço físico
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Colaboradores do blogue
Endereço de e-mail, endereço IP, browser e sistema operativo
Ver e editar dados da loja:
Clientes, produtos, encomendas, descontos, cartões de oferta, crédito de loja, Loja online, admin da Shopify
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Editar clientes
Dados do cliente, etiquetas de cliente
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Ver produtos
Produtos, publicações de produtos em canais de vendas, listagens de produtos, coleções
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Ver encomendas
Processamentos de encomendas, todo o histórico de encomendas dos últimos 60 dias
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Editar descontos
Códigos de desconto e promoções
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Editar cartões de oferta
Cartões de oferta
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Editar crédito de loja
Transações da conta de crédito em loja, contas de crédito em loja
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Editar a loja online
Tema, página de finalização da compra, Páginas da loja online, Conteúdo da página da loja online num caminho controlado pela aplicação
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Editar admin da Shopify
Ficheiros
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Editar outros dados
Regiões, Definições do Shopify Markets, inventário de produtos e variantes, etiquetas de produto, navegação da loja online
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