OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (82)

Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.

OneLoyalty works seamlessly with online store, mobile app and Shopify POS: loyalty & rewards, VIP tiers, and referral programs. Give customers loyalty points for placing orders, completing profiles, and engaging with your social media, which they can redeem for irresistible deals (e.g., 10% off, Free shipping, Gift) and unlock VIP tier perks. Win more customers with a powerful referral program. Easily generate unique referral links, reward both parties & set rules against referral program abuse.

OneLoyalty works seamlessly with online store, mobile app and Shopify POS: loyalty & rewards, VIP tiers, and referral programs. Give customers loyalty points for placing orders, completing profiles, and engaging with your social media, which they can redeem for irresistible deals (e.g., 10% off, Free shipping, Gift) and unlock VIP tier perks. Win more customers with a powerful referral program. Easily generate unique referral links, reward both parties & set rules against referral program abuse. more
  • Motivate both online & POS customers to shop with your brand for loyalty points
  • Drive repeat sales with various loyalty rewards and gamifications
  • Nudge customers to return and use their rewards with loyalty points expiration
  • Acquire new customers through word-of-mouth with a powerful referral program
  • Retain your best customers with exclusive loyalty rewards and VIP tier perks
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English, French, Japanese, Spanish, and German

Works with

Checkout, Shopify POS, OneMobile, Transcy

Program types

Reward programs, Memberships, VIP tiers, Referrals, Subscriptions, Wishlists, Gift card programs, Digital wallets, Game programs, Custom programs

Rewards you can offer

Points, Discounts, Coupons, Gifts, Gift cards, POS rewards, Shipping rates, Free shipping, Free products, Membership perks, Badges, Custom rewards

Discount types

Discount codes, Coupons, BOGO, Tiered pricing, Volume discounts, Percentage discounts, Bulk discounts, Free shipping, Shipping rates, Cart discounts, Checkout discounts, Gifts, Rewards, Subscriptions, Limited time offers, Upsell discounts, Cross-sell discounts, Pop-ups, Custom discounts

Managing discounts

Editor tool, Templates, Bulk editing, Campaigns, Triggers and rules, Automations, Targeting, Filtering, Tracking, Reporting, Analytics

Pricing

Starter

Free to install

Free first 100 Monthly Active Customers (MAC), $0.49/extra MAC

  • Unlimited orders
  • Diverse loyalty & reward program
  • VIP tiers
  • Gamification
  • Loyalty program for Mobile
  • Loyalty program for POS
  • Referral program

Growth

$29 / month

Free first 500 Monthly Active Customers (MAC), $0.29/extra MAC

  • All in Starter
  • Customize storefront widget
  • On-demand program data access

Professional

$49 / month

Free first 2,000 Monthly Active Customers (MAC), $0.15/extra MAC

  • All in Growth,
  • Reset tier lifespan
  • Point & reward expiration
  • Built-in loyalty program page
  • Post-purchase page

Enterprise

$399 / month

Free first 10,000 Monthly Active Customers (MAC), $0.09/extra MAC

  • All in Professional
  • Software development kit
  • Dedicated server & AM
  • Skip-the-line support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (82)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 10, 2024

Dante was incredibly responsive—definitely deserves 5 stars!

I suggested an idea to allow redeeming points to combine product discounts and order discounts, so reward codes can be used alongside existing discounts in my Shopify store. Essentially, it would turn loyalty rewards into a gift card (cash) for customers that can be used anytime. This feature is not just important for me, but for other fellow business owners who are using this app as well. I hope they implement it soon!

Stellar Gel
United States
About 1 month using the app
OneCommerce.io replied August 11, 2024

Hi Stellar Gel store admin,
Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Dante
OneLoyalty by OneCommerce

August 9, 2024

I was blown away by OneLoyalty! Before I even decided to install the app, Rosie from OneLoyalty reached out to help me set it up—talk about service! Rosie, you rock! Can't wait to get started with OneLoyalty. Thanks for the awesome support!

Shyra Fashion
Sri Lanka
About 2 months using the app
OneCommerce.io replied August 11, 2024

Hi Shyra Fashion store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

October 3, 2024

App was initially completely free. There was no warning that the app was going to become chargeable, or notification when certain features became chargeable. I understand that people need to make money from apps, but it would have been good to have notified users that certain features now incurred a cost, instead there was no warning and I find I have to pay $49 a month to reinstate the features that drew me to the app in the first place. Poor service, and have unfortunately uninstalled as I feel this was dishonest.

Sunshine & Rayn
United Kingdom
About 2 months using the app
OneCommerce.io replied October 6, 2024

Hi Sunshine & Rayn store admin,
I'm Windy from the OneLoyalty team.

Firstly, we sincerely apologize for any inconvenience you’ve experienced while using our app.

Regarding the notification email about the launch of our pricing plan, we are truly sorry for the mistake, and we assure you that it will not happen again in the future.

We have sent you an email explaining the pricing details along with some special benefits we offer to our loyal customers like yourself.
Please take a moment to check your inbox, and feel free to reach out if you’d like to discuss anything further.

Thank you for your understanding, and we look forward to assisting you.

Regards,
Windy
OneLoyalty by OneCommerce

Edited August 23, 2024

I have had a fantastic service from the support team. Especially Emily and Dante who jumped in provided screen shots etc to set up my account. I am surprised this is free when it offers everything and others charge so much. I had an issue with points being awarded incorrectly.

I reached out and Dante said would investigate, then advised i had set up tiers with points and not sales. Emily helped me to reset this and now I have the App working 100%. Great App, great time - recommend to everyone.

Lifestyle Travel Trading
Australia
About 2 months using the app
OneCommerce.io replied July 1, 2024

Hi Lifestyle Travel Trading store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

September 24, 2024

Just installed, looks promising. Help/service was great. Thanks!

Yuui's F1 scale models
Netherlands
About 2 months using the app
OneCommerce.io replied September 25, 2024

Hi Yuui's F1 scale models store admin,
Here's Jaxber from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jaxber
OneMobile by OneCommerce

Support

OneCommerce.io can answer any questions you have about OneLoyalty: Loyalty & Rewards.

Developer

OneCommerce.io

FIREAPPS JSC, F.22, 182 Le Dai Hanh, W.15, D.11, VAT ID: 0314919972, Ho Chi Minh City, 700000, VN

Launched

April 11, 2024 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, Online Store

  • Edit customers

    Customer data or tags you've added to customers

  • View products

    Products, product listings, or collections

  • View orders

    Order fulfillments or all order details for the last 60 days

  • View and Sync Discounts

    Discount codes and promotions

  • Edit your Online Store

    Theme, checkout page, or pages on your Online Store

  • View other data

    Inventory of products and their variants or product tags

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