OneLoyalty: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
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Free to install
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.8 (96)
- Developer
- OneCommerce.io
Featured images gallery
Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.
OneLoyalty works seamlessly with online store, mobile app and Shopify POS: loyalty & rewards, VIP tiers, and referral programs. Give customers loyalty points for placing orders, completing profiles, and engaging with your social media, which they can redeem for irresistible deals (e.g., 10% off, Free shipping, Gift) and unlock VIP tier perks. Win more customers with a powerful referral program. Easily generate unique referral links, reward both parties & set rules against referral program abuse.
- Motivate both online & POS customers to shop with your brand for loyalty points
- Drive repeat sales with various loyalty rewards and gamifications
- Nudge customers to return and use their rewards with loyalty points expiration
- Acquire new customers through word-of-mouth with a powerful referral program
- Retain your best customers with exclusive loyalty rewards and VIP tier perks
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, French, Japanese, Spanish, and German
Works with
Checkout, Shopify POS, OneMobile, TranscyCategories
All features
Program types
- Reward programs
- Memberships
- VIP tiers
- Referrals
- Subscriptions
- Wishlists
- Gift card programs
- Digital wallets
- Game programs
- Custom programs
Rewards you can offer
- Points
- Discounts
- Coupons
- Gifts
- Gift cards
- POS rewards
- Shipping rates
- Free shipping
- Free products
- Membership perks
- Badges
- Custom rewards
Discount types
- Discount codes
- Coupons
- BOGO
- Tiered pricing
- Volume discounts
- Percentage discounts
- Bulk discounts
- Free shipping
- Shipping rates
- Cart discounts
- Checkout discounts
- Gifts
- Rewards
- Subscriptions
- Limited time offers
- Upsell discounts
- Cross-sell discounts
- Pop-ups
- Custom discounts
Managing discounts
- Editor tool
- Templates
- Bulk editing
- Campaigns
- Triggers and rules
- Automations
- Targeting
- Filtering
- Tracking
- Reporting
- Analytics
Program types
Rewards you can offer
Discount types
Managing discounts
Pricing
Starter
Free to install
Free first 100 Active Loyalty Members (MAC) every month, $0.49/extra MAC
- Unlimited orders
- Diverse loyalty & reward program
- VIP tiers
- Gamification
- Loyalty program for Mobile
- Loyalty program for POS
- Referral program
Growth
$29 / month
Free first 500 Active Loyalty Members (MAC) every month, $0.29/extra MAC
- All in Starter
- Customize storefront widget
- On-demand program data access
Professional
$49 / month
Free first 2,000 Active Loyalty Members (MAC) every month, $0.15/extra MAC
- All in Growth,
- Reset tier lifespan
- Point & reward expiration
- Built-in loyalty program page
- Post-purchase page
Enterprise
$399 / month
Free first 10,000 Active Loyalty Members (MAC) every month, $0.09/extra MAC
- All in Professional
- Software development kit
- Dedicated server & AM
- Skip-the-line support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (96)
OneLoyalty is a Loyalty & Rewards app that's perfect for startups and stores of all sizes looking to keep customers coming back. It’s super easy to use, with a customizable dashboard that lets you set up rewards for things like purchases, referrals, and even birthdays. This flexibility helps you create a loyalty program that feels just right for your brand.
One of the best parts? The support team is awesome! They’re quick to help with setup or any questions, making the whole process smoother. Plus, it’s budget-friendly, so small businesses can get started without breaking the bank.
If you’re a growing business, OneLoyalty is a solid choice to build loyalty and boost repeat sales.
Hi Asmita Super Markets Pvt. Ltd. (GST# 27AABCA4745J1ZM) store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.
Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io
Regards,
Rosie
OneLoyalty by OneCommerce
I’m using OneLoyalty for my business, and I’m beyond impressed with their customer service. The team is incredibly responsive and helpful, addressing any questions or issues with speed and professionalism. They made the setup process smooth and offered personalized support to ensure everything was working perfectly for my needs.
I highly recommend OneLoyalty to any business looking for a reliable loyalty program with exceptional customer support!
Hi Zucche Restani store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.
Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io
Regards,
Rosie
OneLoyalty by OneCommerce
GIANT unjustifiable price increase. This app had lots of reviews because it had a free plan that worked. It was super minimal. Now they want to charge $29+ a month for the same MINIMAL feature app. Just download another one.
There isn't much branding options. No editing of emails or email reminders. Literally no actual valuable and needed insights whatsoever. This app was great free but it isn't worth it as a paid app. There are a number of other paid loyalty apps that are worth paying for because they provide actual features.
They kinda are off their rocker to think they can charge more than other apps and provide the bare minimum of any other loyalty app. If they added robust features and analytics I would have stayed and paid but it's wild to pay that for no features whatsoever.
Hi Heather Freitas store admin,
Here's Rosie from the OneLoyalty team.
Thank you for sharing your feedback regarding the recent changes in our app's pricing. We understand your concerns, and I’d like to provide some clarification.
We now offer four pricing plans, and I assure you that we still have the Starter plan with a $0/month recurring app fee (you only have been charged when your monthly active customers exceed the quota of the plan). This plan includes features designed to meet your needs. Our pricing structure is also one of the most competitive compared to other loyalty apps, as we charge based on monthly active customers rather than orders. Additionally, for customers who downloaded the app before October 1st, 2024, we’re offering a 50% discount on any extra monthly active customers, as a gesture of appreciation for your loyalty.
Regarding your request for email editing or email reminders, our product team is actively working on releasing these features in the near future. In the meantime, we recommend exploring other features such as branding options, like member-exclusive campaigns. For instance, you can display after-discount prices on products with a special member-only badge, which can motivate more customers to sign up for your loyalty program.
As for analytics, while we currently don’t offer the specific analytics you mentioned, we’re grateful for your feedback and are continuously working to improve. In the meantime, you can monitor key metrics such as Monthly Active Customers, Revenue by Active Customers, and Average Order Value by Active Customers in the OneLoyalty tab.
We appreciate your understanding and value your input as we continue to enhance our platform. Please don't hesitate to reach out if you have any further questions or concerns.
Regards,
Rosie
OneLoyalty by OneCommerce
Dante was incredibly responsive—definitely deserves 5 stars!
I suggested an idea to allow redeeming points to combine product discounts and order discounts, so reward codes can be used alongside existing discounts in my Shopify store. Essentially, it would turn loyalty rewards into a gift card (cash) for customers that can be used anytime. This feature is not just important for me, but for other fellow business owners who are using this app as well. I hope they implement it soon!
Hi Stellar Gel store admin,
Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.
Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io
Regards,
Dante
OneLoyalty by OneCommerce
As we had exceeded the 100 free 'active customers' (not orders) we were required to select a subscription plan to avoid the app being disabled, which was fine as we were happy with it up until this point.
But during this subscription plan process it stated that we had to 'approve' a $3,000.00 amount they could potentially charge up to automatically from that point forward. While we were extremely ALARMED by this significant sum it REQUIRED us to approve just to select their cheapest plan, the popup window said we would be able to amend it in the plan settings afterwards, so we reluctantly went ahead and approved it in order to activate the necessary subscription.
When we immediately went to lower that amount to something more reasonable, like a $30 limit, we were HORRIFIED to discover that it will NOT allow you to set an amount lower than $3,000.00 !
After urgently raising this issue with the app developer, and pointing out to them that the 'active customer' metric has absolutely no relation to actual paid orders being made, meaning any successful marketing drive we make to bring more visitors to our shop and encourage them to register as customers, could result in us being exposed to crippling fees AUTOMATICALLY charged by their app regardless of whether we had even made anything like the sort of paid sales which would allow us to cover these costs, their response was this:
1 - 'Sorry, but this billing method works for us'
2- 'Maybe if you disable that particular feature you're using it for it would count less customers as active'
3 - 'Trust us'
After a lengthy back and forth where I explained the problem and why a vague 'active customer' metric is not useful, nor relevant to a shop's justification for spending on an app's fees, whereas actual orders would be, and stating that a 'Trust me, bro' answer to what is a potential $3,000.00 liability is not acceptable, they ended up just saying we can export our data and install a different app.
Which is what we're now doing.
Hi Pinehaven Ponies store admin,
Here is Windy from the OneLoyalty team.
Thank you for reaching out and sharing your concerns. We appreciate the opportunity to clarify our pricing plan to avoid any misunderstandings.
Firstly, our pricing plan clearly outlines the app fee and how the usage charge is calculated based on exceeded monthly active customers (MACs).
Secondly, we understand your concern regarding the inclusion of account creation in the MAC count. Please note, that we have already provided guidance on how to disable that function to better manage your MACs.
Thirdly, as previously shared, the app spending limit of $3000 is the maximum usage charge that our app will charge our customers. For instance:
- If your exceeded MACs result in a usage charge of $3, you will be charged only the app fee plus the $3 usage charge.
- If the exceeded MACs result in a usage charge over $3000, the maximum you will be charged is the app fee plus $3000.
To clarify, this spending limit policy is not a requirement from Shopify. We implemented it to enhance transparency and prevent unexpected charges by capping the usage charges at a visible maximum amount. Without this limit, charges could theoretically be unlimited, but we choose to ensure full transparency for our users.
Finally, regarding your request to change the app spending limit from $3000 to $30, we are unable to accommodate it. Implementing it would disrupt the structure and functionality of our all plans and conflict with our established policies.
As previously outlined, we hope this explanation provides clarity regarding our pricing plan and app spending limit. We understand that our current plans may not meet your requirements. Should you choose to explore other options, we truly hope you find a loyalty app that aligns perfectly with your needs.
Best regards,
Windy
OneLoyalty by OneCommerce
Support
OneCommerce.io can answer any questions you have about OneLoyalty: Loyalty & Rewards.
Developer
FIREAPPS JSC, F.22, 182 Le Dai Hanh, W.15, D.11, VAT ID: 0314919972, Ho Chi Minh City, 700000, VN
Resources
Launched
April 11, 2024 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store credit, Online Store
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Edit customers
Customer data or tags you've added to customers
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View products
Products, product listings, or collections
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View orders
Order fulfillments or all order details for the last 60 days
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View and Sync Discounts
Discount codes and promotions
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Edit store credit
Store credit account transactions or store credit accounts
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Edit your Online Store
Theme, checkout page, or pages on your Online Store
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View other data
Inventory of products and their variants or product tags