OneMobile ‑ Mobile App Builder
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Excellent support and a very professional team!
The OneMobile team, especially Rosie, has been incredibly helpful, responsive, and supportive throughout the entire setup process of my mobile app for JR CONCEPT.
They assisted me with the Shopify connection, multilingual setup, and app configuration to make sure everything runs smoothly for both App Store and Google Play submission.
The communication has been fast, clear, and professional from start to finish. I truly appreciate the quality of the support and the attention to detail.
Highly recommended for anyone looking to build a professional mobile app for their Shopify store.
Thank you again Rosie and the OneMobile team
App has consistent issues. Over priced and consistent billing issues.
Hello Ohhseauxcute,
My name is Joe - Customer Success Executive from OneMobile Team.
First of all, I'm very sorry about issue that you had with the billing issue. Now let me straight to the main points in your case:
- You actually activated the BrandUp plan on November 12/2025, at this point, the price of this plan is $299 per month. At that time we also offered a DISCOUNT code so that you can apply at $99 per month only (old plan's price). And you did apply the code that we offered.
- However per deeper investigation, we also found that there was a glitch in the code: it was only used for the first month, but not for the 2 consecutive months. Thereby this has caused a loss of your supposed benefits for the Promotion Program we offered for Legacy Users.
--> Here's our solution: We'd like to offer you a discount on the loss of the discount for the 2 months.
Besides the billing issue, we would more than welcome to have you back onboard with OneMobile, plus an advice that you should choose the ScaleUp plan from now on (as it seems to match with your business scale and strategy). Plus if you have further issues with the billing, I will be joining to support you ASAP.
Are there any other requests beyond the billing issue? Please let me know.
Joe - OneMobile.
Outstanding support — fast, precise, and highly responsive.
The team works with great respect and dedication, always making their best effort to move the project forward efficiently.
Truly professional and reliable service.
I had an excellent experience with this Shopify app. It is truly one of the best solutions available for turning your brand into a mobile app quickly and efficiently. The process is extremely fast and simple — you can easily publish your brand’s app on both the Google Play Store and the Apple App Store without any technical complications.
One of the biggest advantages is how much it helps boost sales. Having a dedicated mobile app significantly improves customer engagement and conversion rates.
The best feature is the free push notification system, which allows you to directly connect with customers and promote offers instantly — without any additional cost. This is a huge benefit for growing brands.
The user interface is very clean, modern, and easy to use. Everything is well-designed and smooth, making the overall experience even better.
Rean, as a member of the OneMobile support team, you provided excellent service. I truly appreciate all your help, and I just wanted to say thank you for your outstanding support.
Rosie from OneMobile Team has been extremely helpful and professional in guiding us through the app submission process. This is our first ever APP and we hope to have a smooth launch in a week or so :)
Great app with a smooth user experience and useful features. The OneMobile team was very responsive and helped resolve my issue quickly.
Je remercie beaucoup Joe pour son travail !
C'est un grand professionnel et toujours disponible
Great app and excellent support from the OneMobile team. The setup process was smooth, and the team was helpful, responsive, and professional throughout. Highly recommended!
In my opinion, this is the BEST app to meet your mobile app needs. I have tried others' and they just don't have the same ease or convenience. The staff at OneMobile, particularly Rosie, absolutely amazing. Her customer service unmatched, unparalleled to any other company I have had dealings with. From the design to the launch everything was made simple and the LEAST bit stressful. For me that is more than just a win. Rosie thank you for being amazing at your job and helping me out so patiently. Thank you to the rest of the staff at OneMobile as well. Wish you guys all the best moving forward.
