α OnePixel: Facebook Pixel API
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리뷰 (81)
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평점별
The app doest work with the event purchase waste of time
Hi Brumatta Store Admin,
This is the OnePixel Support Team.
We’re truly sorry to hear about the frustration you experienced, and we sincerely apologize for the inconvenience caused. After reviewing your feedback, we’d like to clarify the situation regarding the purchase event not working on your custom checkout page.
At the moment, OnePixel is designed to work specifically with Shopify’s default checkout. This means that purchase event tracking may not function properly if the checkout process is customized or managed by another app.
That said, your feedback is extremely valuable to us. We’ve shared it with our Product team so they can consider ways to improve compatibility in future updates. We’ll make sure to keep you informed if there’s any progress on this.
In the meantime, we’ve also reached out to you via email with more details and possible next steps. Please take a moment to check your inbox and reply so we can continue assisting you and do our best to resolve the issue.
If you have any further questions, feel free to contact us via live chat or email us directly at support@socialhead.io and we’re always happy to help.
Best regards,
The OnePixel Team
This app made a super complex coding task into one of the easiest things to set up, ever! I'd like to express much appreciation to Julie & Ricky for their very quick responses, patience, and help getting this all set up!
good app
Hi hackflux store admin,
Here's Ocean from OnePixel. We really appreciate your feedback about your experience when using our app.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
OnePixel by OneCommerce
excellent
Hi Unipuzzles store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
Felix was very helpful and quick to respond with re-establishing my Facebook and tiktok pixel when it deactivated.
Hi Sassy Orchids store admin,
This is Felix from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Felix
Socialpixel - Facebook Pixel & TikTok Pixel
Very good customer service team, they helped me with many questions. Great!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi Stoopelf store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OneCommerce
No longer do I have to deal with Facebook pixel problems! Additionally, if there are any issues that arise with the event matching, I can get great support from the OnePixel team - Harper was very helpful and identified a FB issue which we are investigating. If I don't ever have to speak to FB support again, I will be a happy person :) As a small business owner, I have to do a lot myself but being able to get on a call with their staff who were very good at explaining things to me, is very valuable and saves me a lot of time in the long run.
Hi Axessorize store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Harper
OneCommerce
Relatively easy to setup, only complaint is the annoying ad popups that get in the way of using the app. Would be nice if they supported custom events and more destinations.
Hi LIT UNICORNS store admin,
Here's Windy from OnePixel.
We really appreciate your feedback about your experience when using our app. Your feedback is very valuable to help us to improve our app more and more better.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
Mi tienda está en México y el soporte aunque esté al otro lado del mundo es muy bueno y estoy satisfecho con el seguimiento y la aplicación, lo recomiendo.
Hola administradora de la tienda Teya Artesanal,
Soy Harper del equipo Socialhead.
En primer lugar, le agradezco sinceramente su revisión.
Su opinión es nuestro mayor activo. Si hay algún otro inconveniente durante el tiempo de uso, contáctenos para obtener asistencia.
Una vez más, gracias por confiar en nuestra aplicación.
Además, estamos desarrollando un blog con toda la información útil que te puede ayudar a hacer tu negocio en las redes sociales con todas las aplicaciones de Socialhead.
Consulte más detalles aquí: https://socialhead.io/category/shopify/
¡Saludos!
Harper
Socialpixel - Píxel de Facebook y Píxel de TikTok
I had some problem with our pixel and Socialhead was great. I got great help from Harper with our pixel and to add a parameter of the Add to Cart, thank you so much!
Hi MWHWEAR admin,
This is Harper from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Harper
Socialpixel - Facebook Pixel & TikTok Pixel