α OnePixel: Facebook Pixel API
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Avaliações (76)
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Por avaliação
Great support, Ricky was of great help solving my problem
The app doest work with the event purchase waste of time
Hi Brumatta Store Admin,
This is the OnePixel Support Team.
We’re truly sorry to hear about the frustration you experienced, and we sincerely apologize for the inconvenience caused. After reviewing your feedback, we’d like to clarify the situation regarding the purchase event not working on your custom checkout page.
At the moment, OnePixel is designed to work specifically with Shopify’s default checkout. This means that purchase event tracking may not function properly if the checkout process is customized or managed by another app.
That said, your feedback is extremely valuable to us. We’ve shared it with our Product team so they can consider ways to improve compatibility in future updates. We’ll make sure to keep you informed if there’s any progress on this.
In the meantime, we’ve also reached out to you via email with more details and possible next steps. Please take a moment to check your inbox and reply so we can continue assisting you and do our best to resolve the issue.
If you have any further questions, feel free to contact us via live chat or email us directly at support@socialhead.io and we’re always happy to help.
Best regards,
The OnePixel Team
Great app if you don't know a lot about pixels and advertising. It's a handy tool. Even the support is great and will help you in a good way. Very happy about it.
Hi Little Concept store admin,
Here's Ocean from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
OnePixel by OneCommerce
The app is amazing and it allows you functionality that you can not do without it. It really makes a difference in the tracking, saves a lot of time on custom coding especially the manual pixel events which could be tricky at times and are very hard to configure to 100%. Support is friendly and helpful as well! Recommended!
Hi Essential Supps® admin,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialpixel - Facebook Pixel & TikTok Pixel
Windy was very helpful. She sent me a video to help me navigate the system. Great customer service.
Hi Hey Carter! Books store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Windy
OnePixel - Facebook Pixel Tracking
Setup was easy and support is great! I can highly recommend the app! It combines the browser and server based tracking for a higher tracking rate.
Hi Sterntaler store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Windy
SocialAds - Facebook Pixel Tracking
Just set the app and thanks a lot to Ricky for his help!
Can't wait now to see how it works.
It is very good and meaningful to use, I like everything about it because it makes my work on easier for me
Hi there,
Here's Ricky from OnePixel. Thank you so much for your kind review.
Besides improving your experience, we will continue to enhance our services for valued OnePixel users like you. Thank you for your kind words, and for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ricky
OnePixel by OneCommerce
Do not waste your time and budget on this app. I installed One Pixel hoping for an optimized data tracking setup for my ad campaigns, but it turned out to be a disaster.
First, the data tracking is highly inaccurate. As seen in my Event Manager, the Event Match Quality for crucial events like "View content" dropped drastically to an unacceptable 3.3/10, triggering warning alerts from Meta. This terrible tracking completely messed up my optimization, throwing off Facebook’s algorithm and causing a massive waste of ad spend.
On top of that, it severely impacted my store's performance. The integration is poorly coded, creating glitches and slowdowns on my live pages.
An app designed for tracking should fix data attribution issues, not break them. Giving this 1 star because it did more harm than good to my business. Save your ad budget and find a more reliable alternative!
Hello there,
This is support team from the OnePixel. Thank you for taking the time to share this feedback, I know leaving a review like this usually means something genuinely went wrong, and I want to make sure we don't let that stand without trying to fix it.
I looked into your account today and saw that OnePixel was uninstalled before we ever heard from you. That's on us too, we should have made it easier for you to reach support before things got to this point, and I'm sorry that wasn't the experience you had.
We've sent you an email with more details and next steps, so please take a look when you get a chance. I'd genuinely appreciate the opportunity to make this right and show you the level of support you should have received the first time.
Thank you again for your patience, and I hope we get the chance to turn this around for you.
Best regards,
OnePixel support team
Ricky from OnePixel deserves every bit of recognition. I've been struggling with TikTok pixel setup for days — went through multiple apps, tried manual installations, nothing worked. Ricky jumped in, diagnosed the issue immediately. His knowledge is next level and his patience is even better. This is the kind of support that makes you stick with an app forever. If you're on the fence about OnePixel — Ricky alone is reason enough to choose it. Absolute legend.
