Troy was absolutely incredible! Probably the best customer service I have ever received. Walked me through every setup step!
Organic Weave Shop
Great customer service - Hazel was excellent - thoroughly impressed by her prompt and knowledgeable responses! I recommend the app
Contacted OneSaas support for a very strange problem where non-inventory items were converting to services in QBO somehow. I received prompt service on chat, and the developers looked into it promptly. The problem was resolved by OneSaas and it wasn't even their App that was causing the problem. Great follow-up & knowledgeable support. Thanks to Johnny, and Troy, and the Development team who looked into this...Great Job!
Penelope Wildberry Wholesale
Speaking with Hazel over in their customer support team made my decision in trying this app out a lot easier. Her quick response and willingness to help is top notch.
I needed more help integrating my Shopify account to my QBO account. Troy was incredibly helpful and knowledgable!
Awesome support! Hazel really helped me with the sync and provided amazing support that solved our sync problem. There's a wide room for improvement for this app but so far it has been serving its purpose.
Thanks OneSaaS and Hazel! Awesome job guys!
Had to contact support again 03/24/2020 because of sync problem.. To the Dev team, please check inventory level sync QB to Shopify it seems that it has a bug when reimporting products.
Thanks Rafael for your help. All is good now. But I hope I don't need to contact support the next time I sync my products since it is one of you app's feature.
The app is not perfect but so far it has been helpful. Hopefully they update some things like bundles in the future. Rafael was very nice and helpful.
Ronnie was super helpful and helped me step by step and answer any and all the questions i had to get my intial workflow setup. they even sync some orders to my QBO account. Thanks again Ronnie!
Customer support is great, Vince is doing an outstanding job, excellent support. The application is very easy to use.
Human Heart Cosmic Heart
The Support from Karol about the configuration settings was amazing. Thanks a lot Karol. Great work!