Overall rating Based on 119 reviews
Pinky's Iron Doors
Karol was so amazing helped made my day, she was so professional and did everything she could to help. She actually helped solve issues and bigger issues she made sure i felt at ease that it will be fixed by the right team members of hers
Cedar Hill Farm Co.
One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.
Hi Cedar Hill Farm Co,
We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out with suggestions on helping sync your inventory into QuickBooks Online. If you have any further questions, please email our support team at email@example.com and we'll be happy to help.
- OneSaas Customer Champions
Karol with chat support was great. She was very helpful, informative and patient, oh so patient with me. Thank you and I am happy with the app so far.
The Bona Fide Store & Barbershop
Good customer service! Karol answered me quickly and was very informative and patient. Happy with the app so far!
Karol with chat support was awesome in helping me fix my errors. She made my mistake and correction a lot easier and was very attentive and fast. Great support!
The technical service is agile and very efficient. Then they work on the solution of the problems.
Troy and Rafael are two very nice and very capable boys.
We are very satisfied with Onesaas
Precise Medical Supplies
Online support from Francois has been amazing - instant response, and able to fix all my sync issues!
Thanks for the great review Precise Medical Supplies! Francois is grateful for the time and effort you've put in to submit a review. We're glad that your syncs are configured and are automatically syncing.
Our team is always happy to help out - reach out to us via a quick email to firstname.lastname@example.org or chat with us live on our website or app.
We are still in the beginning stages of syncing our Shopify accounts to our QBO account. We have worked with several OneSaas representatives and they have all been very helpful & patient with us in this process. Their response time is great when you have an issue or question. Thanks for the excellent customer service.
Thank you for the great review VIRUS Performance. We're always happy to help :) reach out to us anytime via a quick email to email@example.com or chat to us live by visiting our website or app.
Worker and Hive Bee Supply
So far this is the best QBO/Shopify integration i have found.
5 stars for service (Hazel is great!)
5 stars for level of customization too!
Thanks for the 5 stars all around Worker and Hive Bee Supply! Hazel is thrilled to get a special mention. If you'd like to feature your business success on our website or on our social media, reach out to us via firstname.lastname@example.org
I really appreciated the follow up and follow through and help I received from Hazel in clearing up the syncing errors that occurred between Shopify and Quickbooks Online. She was thorough and complete and responsive.
Thank you for the great review Sealcoating.com - Hazel is thrilled to have been mentioned on your review. Our customer champions are always happy to help out via a quick email to email@example.com or chat to us by visiting our website or app.