The technical service is agile and very efficient. Then they work on the solution of the problems.

Troy and Rafael are two very nice and very capable boys.

We are very satisfied with Onesaas

We are still in the beginning stages of syncing our Shopify accounts to our QBO account. We have worked with several OneSaas representatives and they have all been very helpful & patient with us in this process. Their response time is great when you have an issue or question. Thanks for the excellent customer service.

So far this is the best QBO/Shopify integration i have found.
5 stars for service (Hazel is great!)
5 stars for level of customization too!

I just started with this app. Hazel in customer support was a HUGE Help. It takes a little while to figure out what accounts go where; But so far it seems to be working great. I would suggest having an accountant set everything up for you but if you can't, at least support is willing to do all they can to help you.

I needed help to move to the new Onesaas platform and re-link all my apps, I was assisted by Marck who was very helpful, he did it all for me, explained things as we went along, highlighted things to look out which will need addressing in the not to distant future and answered all my questions with ease. No doubt the other people at Onesaas will be just as helpful but ask for Marck.

Hazel was very helpful in providing all the information to get our connections up and running successfully. This app is perfect for syncing orders between multiple Shopify stores and QB Online.

Great service. Thanks to Marck who resolved my setup query promptly to get everything moving smoothly.

Super helpful! Hazel was great & quick with response times:) We made the switch from our woo-commerce link to shopify & Hazel was able to accommodate this quickly & efficiently.

Marck was a star on support chat after our account disconnected. He got us up and running in a few minutes then stayed online to make sure the sync worked and our Shopify orders transferred to QBO. After that he migrated us seamlessly to the latest version of their app.

I have been using the Legacy app for over a year now, with very little problems. Setting it up was easy, and I had it syncing my data once per day. The New system came along and I received a few messages to update, but I was concerned that remapping everything from one to the other was going to cause issues. Hazel, as usual, answered my chat and walked me through it, catching all the errors I had made, and keeping the chat going until it was done. Great support, works really well, and in my case, the fact that it now syncs every hour is very helpful for inventory control.