The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix.
Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.
Great app and amazing support! We have 3 e-commerce stores that sync through OneSaas to QBO which makes the running of our business so much more streamlined and easier. Troy was really helpful in setting up our stores and I would highly recommend! Cheers, Tommy Raw Blend
Thanks Tommy for a great review!
We're glad to hear that your QuickBooks Online syncs seamlessly with multiple ecommerce stores! Troy is happy to have helped get you up and running! Our customer champions are hear to help with anything! We're available to chat to our customers live or send a quick email to email@example.com anytime!
Margaret Dabbs London – USA
Not only is this a great app when integrating QBO, the support I received from Troy was outstanding. He helped me with all aspects and was able to fix the little glitches that come with integrating. Beyond helpful, patient and nice. I had another issue today, and Hazel and Marck were of great help today as well.
Thanks for the very kind words Margaret / Lesli! Troy was more than happy to help :-) We're glad to hear that the OneSaas integration of QuickBooks and Shopify has worked well for you. If you need any further assistance, you know where to find us!
If you're interested in having your business' success featured on our website and social media platforms, please send us a quick email to firstname.lastname@example.org - looking forward to hearing from you!
One order wasn't syncing to Quickbooks. I did a chat with Rafael, and he quickly solved the issue. As always, great and fast customer service.
Thank you so much for your review, Marck is ecstatic to hear that he was so useful to you. Just let us know if you have any other questions, the OneSaas teams is always keen to help!
If it interests you, we'd love to feature the success of your business on our website and social media platforms! Please contact us at email@example.com to arrange a little chat with our team. Cheers!
UPDATE 6/3/2020: This app continues to have outstanding support. Sherwin helped me troubleshoot my issues and was very patient. Really happy with this app and their commitment to ensure it works.
Does everything it says it does, and it comes with amazing support. Marck was great at helping me set up the app to make sure everything was integrated properly, and answered my bajillion questions with ease and patience. The best support I've had so far on Shopify's app platform.
Hi Liang, thanks for leaving your lovely review, it's wonderful to hear that Marck and the OneSaas team have delivered top notch support for you. We're looking forward to continue providing this level of service!
We'd love the opportunity to feature the success of your business on our website and social media. If you're interested, please send a quick email to firstname.lastname@example.org - looking forward to hearing from you!
App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!
Thanks for your review! Hazel and the OneSaas team are delighted to hear we've been able to help with your Shopify & QuickBooks Online connection.
We'd love to feature the success of your business on our OneSaas website & social media platforms! Please reach out to us on email@example.com if you're interested :-)
I have just signed up with OneSaas to integrate Xero and Shopify. I loved the easy workflow already created and the app works perfectly for what I need. The customer service, especially Troy, has been outstanding and would have no hesitate in recommending this app.
Thanks for the great review of OneSaas!
Our team are thrilled knowing how easy it was for your Shopify and Xero apps to work happily together. Troy says thank you for the kind words and our team are always happy to help.
If you're interested in having your business' success featured on our website and social media platforms, send a quick email to firstname.lastname@example.org - looking forward to hearing from you.
Dona Jo, Inc.
I use this app to sync my orders to QBO and it works really well. When I have a question or issue, the customer service can always help. I've worked with Rafael, Hazel and Johnny and they were great!
Hi Ashley, thanks for the kind words! It's great to hear that OneSaas has helped your business, and that our customer support team has been useful to you!
If you're interested in having your business success featured on our website and social media, send a quick email to email@example.com - looking forward to hearing from you!
Caladan Store - Palma De Mallorca
Una app muy completa. Si necesitas ayuda o te surge algún problema en ella, puedes contactar con el centro de ayuda y enseguida algún agente muy profesional y amable como Adela te ayudará a solucionarlo.
Hi Kathrin, thank you kindly for your review, Adela and our team of OneSaas customer support champions are always pleased to assist you!
If you're interested in having your business success featured on our website and social media, please send a quick email to firstname.lastname@example.org . Hope to hear from you soon!
The Love Harder Project
So far so good. Online chat with Marck helped with all the loose ends with the set up. Really looking forward to this saving a ton of data entry.
Hi Helen! Thanks for leaving a review! Marck from our team of OneSaas customer support champions is delighted to hear that he's played a role in helping you eliminate your manual data entry between Shopify and QuickBooks Online!
We'd love the opportunity to feature the success of your organization on our website and social media. If you're interested, please send a quick email to email@example.com - looking forward to hearing from you!