QuickBooks Online by OneSaas

QuickBooks Online by OneSaas

by OneSaas

Save time & money connecting your store with QuickBooks Online

Overall rating
4.3 of 5 stars
Based on 65 reviews

  • 5 of 5 stars
    72% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    11% of ratings are 1 stars
    (7)

All reviews

1 review

Marssos

The set up process was nice and simple with live chat assistance and useful guides.
The problem is that, what appears to be a core functionality of the app is broken - the orders that are imported do not include any fees. No worries, I contacted the live chat and was told their developers would take a look at it.
I totally understand that bugs can happen.
What's odd, is that I have been waiting for a fix for over 2 weeks. Every time I contact them they say that the developers are still working on it. This isn't normal for a piece of functionality that people actually get this app for.

The only reason this review is 2 stars is that the live chat is quite responsive and extended my trial (which has been of no use).

Developer reply

June 16, 2019

Hi Marssos, We're sorry you've been experiencing some delay in a solution to your problem. Our support team have reached out to you with a way to get this working. We're sorry for the inconvenience caused and please reach out to our support team if any further questions come up.