The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Unfortunately we will have to change this app because:
1) we cannot manage UTM setting, we have to manually add them in every campaign
2) we cannot segment people considering purchased products or visited pages like we can do with other platforms...
3) we cannot see a preview in all browsers and mobile/desktop version
4) we cannot plan push notification (there is not a publishing end date)
Worst push notification in the marketplace. It lacks a lot of important features. Not easy to use and not fully customizable. Poor experience.
Hi. I'm the CEO of OneSignal and I'm very sad to see that you had a negative experience with this app. Our team and I really care about making sure everyone has a great experience with us.
We recently made a ton of improvements, including speeding up the load times of the app, fixing some small bugs, updating the setup instructions to make them clearer, adding a "Back In Stock" notification feature, and much more.
There's more we want to add, which is why the app is being offered for free for now.
There's also a bunch of advanced customization options, but some of these require guidance from our support team.
I'd love to know what features you found lacking so we can make things right, or at least know if we might have missed anything important? I sent you an email and I hope to hear back from you.
Best customer service ever.
The fastest possible.
All my queries were answered within 30 minutes I'm so happy.
The team took great care in making sure I was up and running in no time, simply awesome. Thanks guys for all your help, A+ customer service.
Very easy to set up and pays for itself fast! Took only a few minutes to enable and now I can use web notifications to reach my visitors.
It Works very well. It is very simple to use the features are easy to configure. In addition, I had a good assistance.
Seems like a really nice app. At first it was a little confusing on how to set it up. But I could finally do it. Reached for support with some questions and they responded quickly. So far I recommend it.
Pentrimmer™ Factory, Inc
Hands down one of the cleanest and easiest apps on the Shopify app store. It took me 2-3 minutes to set up my campings, and now I have successfully added another touch of conversion rate opitimization on my store.
Great app and great support. Would absolutely recommend OneSignal for anyone needing to implement push notifications into their marketing strategy.
Great app to let people know when items are in stock, sold out, for sales, and for abandoned cart recovery!