GREAT HELP WHEN YOU CANT FIGURE THINGS OUT ,THEY EASILY WALK YOU THREW IT ! I DELT WITH NORMIE AND SHE WAS AMAZING AND GOT MY PROBLEM FIGURED OUT QUICKLY . GOOD customer service is hard to find anymore but she was greattt!
Thank you so much for your time and I really appreciate your feedback, it made my day! 😇 If there's anything we can do to improve our service, please let us know!
- Normie
The customer service representative Thea was amazing, she helped me fix my issue right away and gave me really good advice on managing my inventory. This app is amazing. Its a relief knowing they have support available anytime when you run into trouble. Thank you for making this process easier.
Hello! Thank you so much for your time and for this awesome feedback! Please don't hesitate to reach out to us anytime. Have a great weekend ahead.
Rakt has ruined many websites! They deleted my entire shopify on "accident", and now the ap has many glitches. They told me to uninstall, and reinstall. When i did uninstall they deleted the quick sync ap! Told me that everything i paid (had a year paid up) is gone, and I have to erase ALL my items, and go find a different ap! then, I find this alternative version of the ap! They literally shut down my business, and then screwed me over on purpose! AVOID ANYTHING BY RAKT, THEY ARE ROOKIES WITH NO REMORSE!!!!!!!!
Thus far the app seems to be working well. I had to receive a little assistance from Tech Support but everyone was helpful and friendly. I am trying Cloversync as a SKUIQ alternative and I must say at this point Cloversync appears to setup much easier and shows signs of functioning better. I will update this review if something changes down the road.
Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm glad I was able to meet your expectations. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!
- Thea :)
Excellent service de la part d'Angelica. Elle a prit le temps de bien répondre à toutes nos questions.
Chat was very quick to reply and help. The processes are very vague, and wasn't sure where what was being synched where, but they helped me
I am new to clover sync. I contacted the agent on their website and she has been really helpful! Very easy to set up.
Thank you for this great feedback. I'm happy I was able to help you set up your store and It's a pleasure assisting you! Just sit back and relax, let us do all the work. Just let us know if you need further assistance, we'll be more than happy to help.
I used this app to input all of our inventory. Thea was a great help I will strongly recommend!!!!!!
Thank you for using our product and for this awesome feedback!! Please don't hesitate to reach out to us if you need further assistance, we'll be more than happy to help. Enjoy your day ahead!
The application does not work, I messed up all my inventory in clover as in shopify and I have to do everything again because they are not responsible
I use this app to sync my inventory between Shopify and Clover. I love how it automatically generates SKU numbers but I wish it could place the items into their perspective categories in Clover. Syncing the first time takes a little bit but once you do it the first time it is very fast going forward. Their customer support is absolutely outstanding! I was actually working on my site on Sunday and the same rep that had helped me previously initiated a chat just to let me know she was there and ready to help. I was so grateful for her assistance!!
Thank you for using our product and I'm glad to know that we are able to meet your needs. Thank you as well for spending your Sunday with me to get sort things out. Please don't hesitate to reach out to us anytime. We'll be more than happy to assist you.
- Thea