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We are so sorry, your store must have features Third-party calculated carrier shipping rates from Shopify. How I fix it an issue?
Hello,
Thanks for installing Ongkiro - Indonesian Shipping. There are conditions that must be met to be able to use our application because of the shopify limit. Here is one of the conditions that must be met:
1. Subscribe to Advanced Shopify package
2. You can subscribe to the Shopify Basic package or the Shopify package by paying annually, with this you can also save 10% on subscription fees.
3. You can subscribe to the Shopify Basic package or the Shopify package and contact the support shopify to activate Third-party calculated shipping rates that will incur additional costs
If you meet one of the requirements above, your store can use our application.
Regards,
Ongkiro
Not Eligible
We are so sorry, your store must have features Third-party calculated carrier shipping rates from Shopify. We are already buy basic plan several week ago. But why?
Thank you for your review. The problem you are having is related to feature restrictions from Shopify, This is beyond our reach. If you have already purchased a basic plan, you can solve the problem by paying annually the basic plan or contacting shopify to activate the 3rdparty calculated carrier shipping rates feature for your store.
Our application works well if you meet the requirements. You can see the requirements needed at the following link https://ongkiro.com/requirements