Reviews (78)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies SEO, enhancing site rankings and organic traffic. They praise the responsive customer support and value the educational resources provided. Key features like keyword management and meta tag optimization are highlighted for boosting SEO effectively. Merchants also note improvements in sales and customer engagement, making it a cost-effective solution with features comparable to more expensive tools.

Edited February 6, 2025

Very poor customer support. Major issue goes unanswered.

Old Whippersnapper's® Natural Handmade Manly Soaps
United States
About 5 years using the app
Ongoing Apps replied March 15, 2023

Hi Leonard,

We aim to respond to all customers within 24 hours or less, and we’re constantly improving the app based on feedback — all feature requests are tracked publicly on our roadmap, and we ship updates regularly.

We’ve followed up with you by email but haven’t heard back yet. If you're still experiencing any issues, we’re more than happy to assist — just reply to that message and we’ll take care of it.

We’re here to help and would love to get everything running smoothly for you.

Warmly,
Jonathan

Edited November 26, 2018

Before I installed this app, I was slowly increasing my daily organic traffic. It wasn't a huge amount, but that's why I installed the app. Unfortunately, within days of installing the app, my organic traffic dropped to 1 visitor a day - and there are days when I have zero organic visitors.

This was before I even began to work on SEO - so it wasn't a matter of choosing the wrong keywords, etc. I contacted tech support, and do appreciate their amazing effort to solve the problem. I took their suggestions and gave the app more time, but now after two months, I still have 1 or 2 daily organic visitors. But unfortunately, the app completely destroyed any organic traffic I was getting.

In fact, I've had zero organic visitors in the last two days.

Chester Leo: The Puppy Dog!
United States
22 days using the app
Ongoing Apps replied March 6, 2020

Hello ChesterLeo, There are many reasons why traffic might fluctuate on a site, but our app is not the reason you lost traffic. Our app actually helps increase your SEO and traffic by giving you correct structured data to make Google happy and help you get rich snippets in search results. We are disappointed that you would leave us a negative review as we helped you many times with one on one consulting (for free) and even did a phone call with you to help your SEO. Good luck with your store, we wish you the best!

January 31, 2020

Bad app and an absolute rip off. Do not use! Cheaper alternatives out there if you look. Didn't see any difference in SEO.

Postersbyus
Denmark
About 23 hours using the app
Ongoing Apps replied March 6, 2020

Hello Postersbyus, To see a change in your SEO, you will need to keep the app installed for longer than one week and work on making improvements to your site. Our app gives you the tools to make a real change in how you appear in search results, but you'll need to work on your site if you want to see any changes in SEO.
We have thousands of happy customers who have seen a BIG difference in their SEO because they worked on improving their site with our tools. You also asked us for a specific feature and we replied right away that we would build it for you ASAP. We have replied to all of your emails but have not received a reply back from you. We are disappointed that you would leave us a negative review when we tried to help you out with one on one assitance.

September 6, 2018

Gives you 7 days free trial and promises result in 3 to 12 weeks? what kind of none sense is this. How am I suppose to evaluate the app? what is the purpose of the 7 days trial if i can see results only after 12 weeks?

DecoParis.com
United States
3 minutes using the app