Anmeldelser (130)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 100 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
17. februar 2022

The app seems very intuitive and easy to navigate. Setting up a subscription was very easy. I am excited to offer this service to my customers. Highly recommend.

Southern Throne Boutique
USA
8 måneder bruger appen
OngoingAI svarede 17. februar 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

23. februar 2023

Hands down the best customer service I've ever experienced online! Every time I have a question, Adriana is quick to respond with a solution. She even made a custom 'explainer' video based on a scenario I provided. Thank you! Thank you! Thank you!

Sana Vita Labs
USA
8 måneder bruger appen
OngoingAI svarede 23. februar 2023

Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)

26. maj 2022

Within 45 minutes everything was set up. Adriana was a massive and easy help. Been putting off my subscription idea for months and I am very happy to have used this platform. The free plan is great but there is a 2.0% fee on all transactions. But its totally fair and worth it for the amount of support the creators give.

Covey Surplus
USA
8 måneder bruger appen
OngoingAI svarede 26. maj 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

17. februar 2022

I love how easy this app is to set up and use and how absolutely incredible the support team are! Couldn't recommend this app more!!!!

Diamond Lash Supplies
Australien
8 måneder bruger appen
OngoingAI svarede 17. februar 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

12. januar 2022

Adriana was awesome and helped me get set up so quickly!
Worthwhile setting this up...
Made my time more worthwhile

thelovelyteahouse
Canada
7 måneder bruger appen
OngoingAI svarede 12. januar 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

20. april 2023

Very user friendly interface and I’ve had a million questions and Adriana has answered them all thoroughly and timely! I can’t say enough good things about my experience!!!

Killer Mystery
USA
7 måneder bruger appen
OngoingAI svarede 20. april 2023

Thanks so much for the kind words Jason! 🤩 That's awesome to hear you find our UX/UI easy to use! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are also thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! 🎉

22. juli 2021

The staff were REALLY helpful, knowledgeable and went out of their way to assist and fully respond to my questions and concerns. I would highly recommend this app if you're looking for a simple and reliable way to create a subscription for your products. A+++++++++

Kleerance
USA
7 måneder bruger appen
OngoingAI svarede 23. juli 2021

Thanks so much for the kind words! So happy to yo hear you found our customer service to be super helpful, and thanks for recommending our Shopify subscriptions app. Feel free to get in touch with us if you need anything at all :)

22. december 2021

Downloaded this subscription app and was instantly surprised by the level of customer support and attention to detail. They provide live support through Intercom chat, which was able to get be through all of my onboarding questions seamlessly. After integrating my store I noticed a theme issue. The developer resolved the issue within a few minutes of me mentioning it(after standard business hours). I am very pleased so far. No concerns.

Celli Technologies Inc.
USA
6 måneder bruger appen
OngoingAI svarede 22. december 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

16. juli 2021

Very nice app, easy to set up support has been 5 Stars very happy and a great addition to any type of business that would like a subscription option.
Thanks for the great work!

MarshallsCoffeeCo
Storbritannien
6 måneder bruger appen
OngoingAI svarede 16. juli 2021

Thank you so much for the kind words! We're super happy to hear you find our customer support to be top notch! Feel free to get in touch if you need anything at all! :)

8. januar 2022

Wow! I have been blown away by the customer service, support and product. Within 5 minutes of installing the app I had a call from support to help me set everything up. They had to do a little work to make the colour scheme match our website. It was done within 12 hrs. I've just had another message from Adriana to check all is OK. I can not fault the service or product.
I've been so disappointed with other apps on shopify in the past but this one is PERFECT.
Keep up the great work guys. Its a faultless experience so far

FOX & WOLF
Spanien
6 måneder bruger appen
OngoingAI svarede 8. januar 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)