Calificación general
5
Recuentos por nivel de calificación
  • El 100% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
1 de enero de 2022

They are the best. Adriana literally called me to help walk me through how to set up my subscription and has been so quick to answer any question! I am so excited to partner with them!

Kinley and Mal Boutique
Estados Unidos
Alrededor de 2 horas usando la aplicación
Ongoing Subscriptions respondió 1 de enero de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

22 de agosto de 2022

I was looking for an application that would allow for re-occurring orders. After installing the app, a phone call came through from an employee with ongoing subscriptions. I was on the phone with Adriana for 1 hour, and she walked me through how to integrate the product, and how to get it up and running. I am very impressed with the support, and I am excited to add this to our site.

Level Sense (by Sump Alarm Inc.)
Estados Unidos
Alrededor de 2 horas usando la aplicación
Ongoing Subscriptions respondió 22 de agosto de 2022

Thanks so much for the kind words! Super excited for your store to launch its subscription. Here at Ongoing, we are working really hard on building the best Shopify Subscriptions app and are thrilled you had a good experience with our super fast customer support. Feel free to get in touch if you need anything at all! :)

5 de octubre de 2021

We are fairly new to the Shopify world and Ongoing subscriptions made our lives a whole lot easier. The customer service was excellent. Adriana gave us the boost of confidence we needed to have a seamless experience in running our store. She was extremely knowledgable and helpful. She walked us through our set up and gave us advice on how to run subscriptions efficiently and gave us tips to benefit us in the future. The set up in itself was very easy. The app creators created a tutorial on how to navigate the back end and it made it simple for the end user. I highly recommend this app for subscriptions as we've gone through several different ones and settled with Ongoing in the end. The ongoing support set the bar high for other app creators!

Islandseamoss
Canadá
Alrededor de 1 hora usando la aplicación
Ongoing Subscriptions respondió 4 de diciembre de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

19 de julio de 2021

Really easy and free app! Great and patient customer service when setting up, too! I've tried so many of these apps and to find such a good one that is so easy to use and free was a godsend. I HIGHLY recommend this app if you need recurring orders:)

The Good Hippie
Estados Unidos
Alrededor de 1 hora usando la aplicación
Ongoing Subscriptions respondió 19 de julio de 2021

Thanks so much for the kind words! So happy to hear you found our subscriptions app easy to use! Feel free to get in touch with us if you need anything at all :)

31 de diciembre de 2021

Super helpful app and the customer service is always fantastic. Thank you so much for helping us get set up!

Humanna Gold
Canadá
Alrededor de 1 hora usando la aplicación
Ongoing Subscriptions respondió 31 de diciembre de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

27 de julio de 2021

Adriana was extremely helpful and stayed on the line while I activated and greated our Wine Club Subscription. What great customer service and online support. Easy to use App! Great Work!

Fumana International Wine Imports
Estados Unidos
31 minutos usando la aplicación
Ongoing Subscriptions respondió 29 de julio de 2021

Thank you so much for the kind words! That's great to hear you found our customer service fast and helpful. We are super excited for your wine subscriptions and think it's a great idea!! We look forward to further serving you. :)

23 de enero de 2022

WOW! That's all I can say! This app got us running in 5min...had a call on our business line and the owner called me to walk me through the rest of the way. Glad there are great companies out there on this platform. I would refer Ongoing Subscriptions to all! Well done

SweetNes Honey Apiaries & Beetique
Estados Unidos
26 minutos usando la aplicación
Ongoing Subscriptions respondió 23 de enero de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

18 de enero de 2022

Surprisingly so easy to setup and use! Adriana reached out immediately and helped me get everything in place for my shop. Excited to try it out with my customers! Grateful for the great customer support I have already received and know if I have any issues, it will be easy to fix with their support.

Cherokee Rose Candle Company
Estados Unidos
25 minutos usando la aplicación
Ongoing Subscriptions respondió 18 de enero de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)