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We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!
Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉
Using Ongoing was a breeze! Although I initially set it up incorrectly, they reached out to me and fixed all the issues and had it running in no time. Highly recommend this app if you're trying to sell subscriptions on your website/online store!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
This app has been amazing for my online subscriptions! The customer service is also amazing and very quick
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Even better than the app is the customer service! In a world where it is virtually impossible to talk to a human being anymore, OS provides excellent customer service, listens to your needs and helps create your needs. Adrianna is excellent :)
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
This APP works perfectly and the customer service for the back-end is top notch! I could not run my shop without it. SuzZine ships monthly and I never need to worry about getting paid on time!
Hi Suzanne! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
We have used two other subscription providers previously on the Shopify platform, and they have been hard to deal with unsatisfactory results for ourselves and our customers. Ongoing Subscriptions has been absolutely amazing. We really appreciate the positive and proactive approach to tech support. They helped us fix our broken subscriptions. This is exactly what we (and our customers) needed. Thanks so much!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I have to say I'm very happy with the customer service here. Everything I needed to do was set up in minutes. Person to person Super fast response to messages. 100% deserves a 5 star rating. Easy to use app that will benefit your business. Thank your Adriana for your help.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I highly recommend this app! The customer service is top notch. They reached out to me right away to provide assistance and even corrected an error on my site (saving me a lot of time). The step-by-step video was also helpful and allowed me to get running quickly.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I appreciated their prompt, friendly service and the ease of use for my clients and me so much, that I added this app to my other Shopify store. One of the best app experiences out there and they have been consistent since my first interaction with them for my first shop. Highly recommend!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
We upgraded our Shopify theme and noticed that the subscription products were no longer showing the subscription options. Adriana responded to our help request very quickly and provided clear instructions to remedy the problem. Issue solved! Great customer service and a great app that has allowed us to develop industry leading subscription products.
Thanks so much for the kind words Meghan! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)