Recensioner (130)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
5 oktober 2021

This app is exactly what I needed! All the other subscription apps were too expensive or focused on monthly refills for staple products, but I wanted a subscription box service for my seasonal candles. Not only does this app come with all the features and adjustable settings I was looking for, the support is AWESOME. When I made a request for a feature the Shopify platform didn't offer yet, Adriana personally reached out to let me know when it was implemented. It exactly solved my problem and she's been friendly, lightning quick, and personable every time! Definitely give this app a shot and support small developers.

Less Than Ladylike Candle Co.
USA
Mer än 2 år användning av appen
Ongoing svarade 4 december 2021

Thanks so much for the kind words! I'm delighted to hear our Shopify subscriptions app is easy to use and that our customer service was friendly and responsive. It was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

29 juli 2021

This app makes our life so much easier — offering subscriptions to retain existing customers. The setup is literally easy as 1-2-3. And the support is incredible — knowledgeable & able to answer our concerns right away, as well as offer ongoing support on other Shopify themes as well. The app widget itself is very intuitive, easy & painless for our customers to use. Very happy and highly recommend — especially for small biz like ourselves!

Oh! Sake
Australien
Ungefär 2 år användning av appen
Ongoing svarade 30 juli 2021

Thank you so much for the kind words! That's great to hear you found our subscriptions app easy to use & straight-forward. Also happy to hear you found our customer support to be fast and knowledgeable. That makes our day! Feel free to get in touch if you need anything at all! :)

23 maj 2022

The app has been great in helping us track our subscribers and identify any profile issues that may occur. Adriana always provides prompt, reliable responses to help us troubleshoot and fix any issue we may have when using the app with our store and products - even on weekends! We appreciate the stellar customer service!

The Formula Guru
USA
Ungefär 2 år användning av appen
Ongoing svarade 23 maj 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

31 januari 2022

This app helps users like myself sell subscriptions to my customers while staying on my shopify domain. That was the biggest issue my store faced, and with this issue solved im eager to see the results Ongoing will help me gain. Thank you!

CheckdOut
USA
Ungefär 2 år användning av appen
Ongoing svarade 31 januari 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

26 oktober 2021

Excellent integration, fair pricing, and the customer service is amazing! Thank you so much for all of your help!

Front 6 Coffee Company
USA
Ungefär 2 år användning av appen
Ongoing svarade 4 december 2021

Thanks so much for the kind words! Glad to hear our customer support was amazing and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

28 december 2021

Incredible customer service! They were very patient and quick to respond. Very quick and easy setup. I've tried Recharge and so many other apps but this one shines above them all. Highly Recommend!

Pretty Ratchet
USA
Ungefär 2 år användning av appen
Ongoing svarade 29 december 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

15 oktober 2021

Absolutely super helpful! Definitely, we are going to recommend to anyone and no doubt to put 5 stars (Inc help support. for sure!)

whirlypet
Japan
Ungefär 2 år användning av appen
Ongoing svarade 4 december 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

21 januari 2022

Absolutely amazing customer service! Adrianna when above and beyond helping me create my subscription. Thank you so much!

McNeal Made Candle co
USA
Ungefär 2 år användning av appen
Ongoing svarade 21 januari 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

13 augusti 2021

They are so incredibly helpful! It can be pretty intimidating setting up your own online store, adding subscriptions felt like a far away dream. Repeat Kit helped me out with this and it's running perfectly. Thanks so much guys!

NomNoms Pet Bakery
Kanada
Ungefär 2 år användning av appen
Ongoing svarade 13 augusti 2021

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure today assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

20 oktober 2021

I signed on and while I'm trying to figure everything out, Adriana came on chat to ask if I needed any help. Within moments, I was guided painlessly and easily to creating my first subscriptions. They even offered to adjust the font and look of the widgets to be more modern and match my site. They knew what I needed before I even had to ask. I don't remember ever having such a wonderful experience from help with other apps I have installed. The level of customer service and care for their customers is beyond 5 stars! If you are thinking of getting a subscription business for your products, I can't recommend Ongoing Subscriptions enough.

lexandjong
USA
Ungefär 2 år användning av appen
Ongoing svarade 4 december 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing subscription app easy to use. Feel free to get in touch if you need anything at all! :)