Recensioner (130)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
7 januari 2022

Using Ongoing was a breeze! Although I initially set it up incorrectly, they reached out to me and fixed all the issues and had it running in no time. Highly recommend this app if you're trying to sell subscriptions on your website/online store!

No Junk Food Zone
USA
Nästan 2 år användning av appen
OngoingAI svarade 7 januari 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

29 mars 2022

This app has been amazing for my online subscriptions! The customer service is also amazing and very quick

thatlittlelogolady
USA
Nästan 2 år användning av appen
OngoingAI svarade 30 mars 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

11 december 2022

Even better than the app is the customer service! In a world where it is virtually impossible to talk to a human being anymore, OS provides excellent customer service, listens to your needs and helps create your needs. Adrianna is excellent :)

NIMA Partners
USA
Nästan 2 år användning av appen
OngoingAI svarade 11 december 2022

Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)

24 maj 2023

This APP works perfectly and the customer service for the back-end is top notch! I could not run my shop without it. SuzZine ships monthly and I never need to worry about getting paid on time!

Suzanne Gibbs Art + SuzZine
USA
Nästan 2 år användning av appen
OngoingAI svarade 25 maj 2023

Hi Suzanne! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)

1 februari 2022

We have used two other subscription providers previously on the Shopify platform, and they have been hard to deal with unsatisfactory results for ourselves and our customers. Ongoing Subscriptions has been absolutely amazing. We really appreciate the positive and proactive approach to tech support. They helped us fix our broken subscriptions. This is exactly what we (and our customers) needed. Thanks so much!

Zestt Wellness
Nya Zeeland
Nästan 2 år användning av appen
OngoingAI svarade 2 februari 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

Redigerat 18 oktober 2021

The representative was very kind, knowledgeable and helpful. I am excited to let my customers know I accept 30 day subscriptions.

Michelle's Creations L.L.C.
USA
Nästan 2 år användning av appen
OngoingAI svarade 4 december 2021

Hello Michelle's Creations! Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

18 december 2021

I have to say I'm very happy with the customer service here. Everything I needed to do was set up in minutes. Person to person Super fast response to messages. 100% deserves a 5 star rating. Easy to use app that will benefit your business. Thank your Adriana for your help.

Zabelle Gifts
Irland
Nästan 2 år användning av appen
OngoingAI svarade 19 december 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 augusti 2021

Does exactly what it says. Very helpful staff. Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NoYo Nutrition
USA
Nästan 2 år användning av appen
OngoingAI svarade 5 augusti 2021

Thank you so much for the kind words! Happy to hear you found our customer support helpful! Feel free to get in touch if you every need anything at all! :)

7 januari 2022

I highly recommend this app! The customer service is top notch. They reached out to me right away to provide assistance and even corrected an error on my site (saving me a lot of time). The step-by-step video was also helpful and allowed me to get running quickly.

Fatherhood Coffee
USA
Mer än ett år användning av appen
OngoingAI svarade 7 januari 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

13 maj 2022

I appreciated their prompt, friendly service and the ease of use for my clients and me so much, that I added this app to my other Shopify store. One of the best app experiences out there and they have been consistent since my first interaction with them for my first shop. Highly recommend!

House of Vartan
USA
Mer än ett år användning av appen
OngoingAI svarade 17 maj 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)