Recensioner (129)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
1 februari 2022

We have used two other subscription providers previously on the Shopify platform, and they have been hard to deal with unsatisfactory results for ourselves and our customers. Ongoing Subscriptions has been absolutely amazing. We really appreciate the positive and proactive approach to tech support. They helped us fix our broken subscriptions. This is exactly what we (and our customers) needed. Thanks so much!

Zestt Wellness
Nya Zeeland
Nästan 2 år användning av appen
Ongoing Subscriptions svarade 2 februari 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

Redigerat 18 oktober 2021

The representative was very kind, knowledgeable and helpful. I am excited to let my customers know I accept 30 day subscriptions.

Michelle's Creations L.L.C.
USA
Nästan 2 år användning av appen
Ongoing Subscriptions svarade 4 december 2021

Hello Michelle's Creations! Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

18 december 2021

I have to say I'm very happy with the customer service here. Everything I needed to do was set up in minutes. Person to person Super fast response to messages. 100% deserves a 5 star rating. Easy to use app that will benefit your business. Thank your Adriana for your help.

Zabelle Gifts
Irland
Nästan 2 år användning av appen
Ongoing Subscriptions svarade 19 december 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 augusti 2021

Does exactly what it says. Very helpful staff. Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NoYo Nutrition
USA
Nästan 2 år användning av appen
Ongoing Subscriptions svarade 5 augusti 2021

Thank you so much for the kind words! Happy to hear you found our customer support helpful! Feel free to get in touch if you every need anything at all! :)

7 januari 2022

I highly recommend this app! The customer service is top notch. They reached out to me right away to provide assistance and even corrected an error on my site (saving me a lot of time). The step-by-step video was also helpful and allowed me to get running quickly.

Fatherhood Coffee
USA
Mer än ett år användning av appen
Ongoing Subscriptions svarade 7 januari 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

13 maj 2022

I appreciated their prompt, friendly service and the ease of use for my clients and me so much, that I added this app to my other Shopify store. One of the best app experiences out there and they have been consistent since my first interaction with them for my first shop. Highly recommend!

House of Vartan
USA
Mer än ett år användning av appen
Ongoing Subscriptions svarade 17 maj 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

7 juli 2021

We used this app to help us manage subscriptions with our shopify account. It may seem daunting but Adriana helped make this easy! The level of customer service was amazing. Additionally, this app is pretty straightforward and user friendly. Thanks for your help Adriana! Very impressive app and customer service

ActionEdge
Kanada
Mer än ett år användning av appen
Ongoing Subscriptions svarade 9 juli 2021

Thanks so much for the awesome review! Glad you're pleased with our customer service, and that you find our subscriptions app easy to use. Feel free to email us anytime if you need anything, super excited to have you onboard! :)

23 oktober 2021

This app was easy to load onto my Shopify store and fairly straight forward to set up and start selling subscriptions. The app developer has been very responsive to any questions I've had and has been pro-active in recommending improvements.

Pasteup
Australien
Mer än ett år användning av appen
Ongoing Subscriptions svarade 4 december 2021

Thanks so much for the glowing review! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

1 november 2021

I used this app to provide subscription options for my future buyers. Adriana, the owner, was so pleasant and had great customer service. I loved that she reached out to me via email to see if I needed assistance with setting up the subscription options for my future customers. Indeed I did, she called me on the phone and assisted me with setting up my subscription groups. This is the best subscription app and I love how I’m able to give my customers options. Adriana was awesome! Download this app, you will not be disappointed and if you are having issues with setting up your subscription groups, Adriana or her husband will assist you!

J. Ivy Affairs Wedding Box
USA
Mer än ett år användning av appen
Ongoing Subscriptions svarade 4 december 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

19 april 2023

We upgraded our Shopify theme and noticed that the subscription products were no longer showing the subscription options. Adriana responded to our help request very quickly and provided clear instructions to remedy the problem. Issue solved! Great customer service and a great app that has allowed us to develop industry leading subscription products.

Shakespeare's Globe
Storbritannien
Mer än ett år användning av appen
Ongoing Subscriptions svarade 19 april 2023

Thanks so much for the kind words Meghan! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)