Recensioner (130)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
7 juli 2021

We used this app to help us manage subscriptions with our shopify account. It may seem daunting but Adriana helped make this easy! The level of customer service was amazing. Additionally, this app is pretty straightforward and user friendly. Thanks for your help Adriana! Very impressive app and customer service

ActionEdge
Kanada
Mer än ett år användning av appen
OngoingAI svarade 9 juli 2021

Thanks so much for the awesome review! Glad you're pleased with our customer service, and that you find our subscriptions app easy to use. Feel free to email us anytime if you need anything, super excited to have you onboard! :)

23 oktober 2021

This app was easy to load onto my Shopify store and fairly straight forward to set up and start selling subscriptions. The app developer has been very responsive to any questions I've had and has been pro-active in recommending improvements.

Pasteup
Australien
Mer än ett år användning av appen
OngoingAI svarade 4 december 2021

Thanks so much for the glowing review! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

1 november 2021

I used this app to provide subscription options for my future buyers. Adriana, the owner, was so pleasant and had great customer service. I loved that she reached out to me via email to see if I needed assistance with setting up the subscription options for my future customers. Indeed I did, she called me on the phone and assisted me with setting up my subscription groups. This is the best subscription app and I love how I’m able to give my customers options. Adriana was awesome! Download this app, you will not be disappointed and if you are having issues with setting up your subscription groups, Adriana or her husband will assist you!

J. Ivy Affairs Wedding Box
USA
Mer än ett år användning av appen
OngoingAI svarade 4 december 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

19 april 2023

We upgraded our Shopify theme and noticed that the subscription products were no longer showing the subscription options. Adriana responded to our help request very quickly and provided clear instructions to remedy the problem. Issue solved! Great customer service and a great app that has allowed us to develop industry leading subscription products.

Shakespeare's Globe
Storbritannien
Mer än ett år användning av appen
OngoingAI svarade 19 april 2023

Thanks so much for the kind words Meghan! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)

10 januari 2022

Very easy to set up following the video, I was able to create my subscription preferences. Love that I received a call the same day to match the colours of the writing to my brand colours!

Plethora Gold Elite Moments
Storbritannien
Mer än ett år användning av appen
OngoingAI svarade 10 januari 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

20 juli 2021

So far... everything has been amazing. Adriana has been extremely helpful in answering our questions in a quick manner. Setting everything up was very easy and so far this is the ONLY app we have tried that let's us do reoccurring billing automatically on Shopify. We definitely recommend trying them out. The app is new so we are not quite sure to expect but I feel like we are in capable hands if any issues arise as the customer service has been spot on thus far. So grateful for this app!

Pips Treats
USA
Mer än ett år användning av appen
OngoingAI svarade 23 juli 2021

Thanks so much for the kind words! So happy to hear you found our customer service to be helpful and thanks for recommending our recurring billing app to other Shopify merchants. Feel free to get in touch with us if you need anything at all :)

14 juli 2021

Repeat Kit is a fantastic piece of software. I was up and running in less than 5 minutes. The instructions are super clear and very easy to implement. I had a few questions just around general use and my customers experience, Adriana was super helpful and responded swiftly, even to my awkward questions! 5/5, highly recommend.

Earthwares
Storbritannien
Mer än ett år användning av appen
OngoingAI svarade 14 juli 2021

Wow thanks so much for the kind words! We are so happy to hear you found Repeat Kit Subscriptions easy to use! And it was my pleasure helping you today. :)

17 januari 2022

We downloaded the app over the weekend for our new line of subscription boxes. Sunday night, I added my first box to the website with a small technical error. Just before noon Monday morning, I received a call from Adriana, who took the time to look into how I configured the box prior to calling. She was incredibly helpful in walking me through what and how to make the necessary changes!

Twisted Roots Ltd.
USA
Mer än ett år användning av appen
OngoingAI svarade 17 januari 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

30 november 2021

I cannot get over the level of customer service and help that Adriana and Ongoing provided. I had a glitch that I didn't know existed and she got it fixed and our website ready for subscriptions. She called and emailed and made getting us up and running a priority. I would give her 10 stars if I could!

Soul & Grace Designs
USA
Ungefär ett år användning av appen
OngoingAI svarade 4 december 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

13 augusti 2021

I think this is one of the well-working apps which should deserve the best rating. Oustanding performance for free and really helpful customer service. Keep it up!

Crowdnose
Tyskland
Ungefär ett år användning av appen
OngoingAI svarade 13 augusti 2021

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)