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We love Onollo when it works. But it hasn't worked for over 2 weeks -- and we are not able to reach them via their support. VERY FRUSTRATING. We would definitely recommend verifying that it is working before you make the decision to go with this product.
The app stopped working on February 9th, 2025. Nothing has been posted since then—just a bunch of error codes. I contacted chat support every day and emailed them, but they remain unresponsive. No reply, nothing fixed. Again, as usual, they just ghosted me. Paid for a yearly plan...and that's what I got.
I'm extremely disappointed with my experience using this auto-scheduling app. The calendar interface is frustrating, as it displays question marks for all days, making it impossible to see which products are scheduled to post. After several attempts to reach out to customer support for assistance, I've received no response and no fix for the issues I'm facing. I've paid for an annual subscription, yet I haven't been able to use the app for over two months. This has rendered the app completely unusable for me. I would not recommend this app based on my experience.
why i buy the item,i can not open the app in my shopify.
Amazing save us so much time and lets us plan ahead for all our social media platform. Check out instagram @xclsvafashionista you can see samples there with scrolling images. Great we love this app ! :)
I love this app. Which is why I am concerned.
At the writing of this review (Tuesday May 18 @7:37 US eastern)
Onollo.com page shows:
"onollo.com has expired and is parked free, courtesy of GoDaddy.com."
Onollo is great, until it isn't. I was excited to find an app I could use to automatically post all my product content across all social media profiles at a reasonable price. I've been using Onollo for over a year, and my main complaint was that I occasionally had to reconnect Pinterest. Now, though, I cannot see a preview of posts on the dashboard (posts just preview as a large question mark), posts always go live between 11pm-12am (even though I set the automation to run at the best time each day), and now my Instagram and Facebook accounts disconnected and won't reconnect! This app has been going downhill over the past several months, and its infuriating! I'm in the process of closing my store, so having to deal with this is so frustrating because I need sales more, now than ever, and my primary marketing is now down. I'm wishing I didn't renew for a year (renewed in August), and I'm seriously considering just fining another app and calling this one a loss. So disappointing!
The app is great, cant fault it in anyway. Saves me hours of work every day, posting to FB, TW and now IG as well, sweet.
Easy to work around. No need of special training on this app. Integrates will mostly all social media platforms
This is the best app for scheduled posting across social media accounts. As a small business with a full-time job, I rely on this app to post for me throughout the workday. Any time I have an issue they ALWAYS help. Quickly at that. I honestly have kept my same chat bubble open, and the same person has always helped. LOVE IT!