Onollo: Social Media Marketing , 175 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this social media management app for its ability to automate and schedule posts across multiple platforms, leading to increased traffic and sales. It's also praised for its multi-store posting feature, making it ideal for those with more than one store. The customer support is noted for its quick response time. The availability of a free version makes it a preferred choice for small businesses and startups.
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If you want your products to be posted in Super Low Quality and If you want the customer support to never reply to your questions then this App is for you. Reply: No reply came i'm waiting more than 24 hours , the guy in the chat didn't even bother to read my messages. The images posted are Very Low Quality not in the calendar but on Social Media. Reply 2: I already deleted the App, and only got reply after my review here. Thank you and i think it was Arthur who didn't bother to reply. Update:
I'm upgrading my review as Artin the CEO interfered and they are working on fixing the issue, It shows great ethics from him.
Dear customer, sorry for disappointing you. However, we replied within 24 hours. Right now diagnosing your issue. All postings that Onollo posted seem to have identical image quality. Does your concern arrive from image appearance in the Onollo Calendar? If so, we reduce image pixelation for Calendar appearance, however, the published version is always the same quality as your original image.
Update:
Dear customer, we are on the live chat right now. Trying to diagnose and solve the issue, Would you mind replying on the chat. Of course, we read your messages. Just need clarification.
You contacted us at 3:57 AM we replyed at 11:20 PM (20 hours later), It's still not ideal but we are a small start-up with a free product, trying to do our best. Please understand.
Updated:
Dear customer, again, we apologize for replying a bit longer than you expected, we'll try to improve in that aspect. But our representative just tried to understand the issue that's why he followed up with a few clarifying questions. Sometimes people think that if the quality of the image is low in the Calendar that means it will be low on the social media post. That's what is the reason for those clarifying questions.
Either way thanks for pointing out the issues that we need to work on. We'll continue improving our product and customer support. We really appreciate you as a customer, no bad intention was there. We just a young start-up, probably like yourself.
Super easy to use and actually quite fun. I have been creating websites for years and this is by far the best social media manager platform I have used. Great job.
Dear customer, thanks for recognizing our user-centric approach. Happy to have you with us. We'll keep improving.
ero poco propenso a certe app ma in realta' l'ho prava e mi sono trovato subito molto bene perche' super intuitiva MOLTO COMODO E FACILE DA USARE PROMOSSO !!!
Grazie, caro cliente. Apprezziamo molto il tuo supporto.
Just discovered this amazing app. I've been searching for such an app that can post to all my social media handle, and this amazing app can do it...Thanks and keep up.
Dear customer, thanks for the nice words. It made my day :)
I really like this application, it is easy and convenient to work with it.
Very useful apps. Literally helping in doing redundant daily tasks. Have a lot more time in doing sales and support instead.
Dear customer, thank you so much for recognizing our effort to make the best social media app out there :) If you have any ideas or suggestions on how can we make Onollo better for you, please let us know. Thank you!
I just started to use this app, looking good so far. As i have seen its reviews and ratings, it should be fine.
One best apps I've used on the Shopify marketplace. Automation makes it a breeze for me to post relevant content on an ongoing basis.
Very good application to manage networks, and I recommend it. We are happy with this Application. Thank you
Me encanta, es muy fácil de utilizar. Y lo mejor es que sincroniza perfecto. hasta ahorita no tengo ningún problema. Esperemos siga siendo gratuita. https://www.esparati.mx/
Estimado cliente, gracias por sus amables palabras. Seguiremos haciendo todo lo posible para ayudarlo a tener éxito en el comercio electrónico.
WoooW really BEst... easy to use and work with this app... actualy for me becouse i dont know so much about the computers ...