Overall rating
4.3
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this social media management app for its ability to automate and schedule posts across multiple platforms, leading to increased traffic and sales. It's also praised for its multi-store posting feature, making it ideal for those with more than one store. The customer support is noted for its quick response time. The availability of a free version makes it a preferred choice for small businesses and startups.

Edited August 13, 2020

*UPDATE* After several emails from the developer on the issues I was having, they are now fixing and tweeking things. They are very attentive to requests and concerns. I'm impressed with the diligence to make things work for us shop owners. Upgraded stars on customer support!

This app gives me a headache. I can't get it to work correctly. Not that there are easy steps. Won't save inactive autoposts, no short links, which is a huge disappointment. Shows preview in HTML so many glitches and no online support chat. Have to send an email and wait. This is not for me.

Nicki Lynn Jewelry
United States
About 1 hour using the app
Onollo replied August 12, 2020

Update: the issue was fixed. No there's no HTML/JSON in descriptions.

It happened because you were our first client who had that in the Shopify descriptions. Now we escaping it.

Your request regarding Short-links was prioritized. Now we are working on it.

Dear customer, very sorry for the experience you had with Onollo. We detected issues with our AWS Server. We are fixing it right now. Again, sorry for this issue, we still have work to do. We saw your feedback as well.

April 8, 2021

I changed to this app as it covers instagram as well as facebook & twitter. It would be nice if it also covered pinterest & snapchat too, but so far I am very happy with it. Scheduling ads is the way to go so I love the autopilot feature!

FM Formal Wear
Australia
39 minutes using the app
Onollo replied April 9, 2021

Dear customer, thank you for taking the time to share your review of Onollo.
We are currently in an app review for Pinterest, since June. They are very slow :( Snapchat is an interesting idea. My team and I going to review and see what we can do in that end. I love it. Any other ideas or suggestion on how can we make Onollo better for you? :)

December 5, 2020

There are no multiple templates to choose from. You need to create manually. The degree of automation is not high. The published content is not in a slideshow mode for carousel display. It is in urgent need of improvement and will meet the requirements in the future.

HappyBuy Mall
China
38 minutes using the app
Onollo replied December 8, 2020

Dear customer, thanks for taking the time to share your feedback with us. You shared some nice ideas for Onollo development. I'll make sure we prioritize these features for our next releases. If you have any other ideas on how can we make Onollo better for you please send them directly to me at ab@onollo.com. Thanks again - Artin