Onport‑Marketplace & Dropship

Be weary. Since upgrading to the Advanced Plan, I have run into an astonishing number of issues. It isn't clear in their guides how to set up automated vendor payouts via Stripe, nor is it straightforward to set up Advanced Shipping Rates. Unfortunately, I have been waiting for 3+ weeks for the correct support to help set this up and still no success. My gut feeling? The app and software is second to none and works very well, apart from a few minor glitches here and there. The customer support is subpar and their "guides" don't cover close to half of my business needs. I personally find this incredibly disappointing given the price point of nearly $1,000 per month. (Most other apps that integrate with Shopify respond within 24 hours without fail. That is the kind of service you'd expect when running an ecommerce business that operates 24/7!). However, Jetti is a fantastic app to use for stock syncing, order syncing with vendors and order fulfilment. They make the process very easy for vendors to accept and fulfil orders, while keeping vendors' current stock levels and pricing accurate on your live store. I would recommend this app for basic synchronisation requirements. But be prepared to wait if you need assistance at all...!

Great software for a solid marketplace integration. We've been using jetti for over two years now and it has a friendly backend for easy set-up, and since starting they've created many more useful documents for how to do different processes. Jetti offers integrations with most major platforms (Shopify, Big Commerce, WooCommerce, etc) and has been easy for our vendors to use if they like (though they rarely do because jetti syncs to their store. Customer service has proven helpful in their responses offering solutions. Good UI.

Best software for marketplace I worked with. The software has all the features you need for seamless operation between the storefront and vendors. The UI is highly intuitive, making it very easy to use. Staff are incredibly supportive and will thoroughly guide you on the setup and best practices. Highly recommend Jetti!!