OpenDesk

Smarter support that keeps customers coming back

OpenDesk is an AI-powered customer support tool built for and by e-commerce brands. It empowers brands with faster responses, human-centered automations, and actionable insights that power customer retention.

• All your inboxes in one place - sorted, labeled, and prioritized
• Respond faster with auto-drafts and auto ticket categorization
• Train OpenDesk how to respond like you and automate tickets with confidence
• Pinpoint and fix root causes of issues that lead to unhappy customers
• Make data-informed decisions to optimize your support and business