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Fantastic customer support, requested assistance with a syncing issue at 4 am EST. Received a reply almost instantly and they promptly resolved the problem. Palatialpetals.com
Hi There,
I'm Anna from the OptiMonk Support Team.
I can see that you had a nice conversation with my colleague, Tom today and we're very happy for your review! It means a lot to our whole team! <3
Please feel free to reach out to us anytime in the future and we'll be there for you. :)
Anna from OptiMonk
Easy to use and supportive customer service.
Good results after one month. Simple interface, simple to set up. Recommended.
Love this app! Installed last week and I've already seen an increase in sales. Interface is very easy to use and intuitive.
I installed the exit intent pop ups, 10 minutes ago and I already lunch my first campaign. Super user friendly and with tone of recomendations.
Hi There,
I'm glad you had a very nice first impression! :)
I hope you'll find our app useful in the long run as well and you'll be able to discover our many features.
If you have any questions regarding campaign settings or need any advice, don't hesitate to contact us via chat or at support@optimonk.com.
We'll be here to help you! :)
Best,
The OptiMonk Support Team
Very easy to use and started getting conversions from the first day I installed it to reduce abandoned carts!
Hi Jayde,
I'm very glad to hear that you found our app user-friendly! I hope you'll reach your eCommerce goals with OptiMonk. :)
Feel free to reach out to us via chat anytime if you need assistance.
Thank you and have a great weekend,
Anna from the Support Team
This pop-up app is great. I've used it across a number of websites now. It's super easy to set-up pop-ups. No technical teams required. Also if you want to write more complex business rules based on your data layer it handle it. Bang for buck it's the best on the market
I like they are Hungarian and based in Hungary. I like to support these younger ventures and companies as well. I like the plug and play nature of these forms. Takes the time out of doing myself for minimal to no extra benefit. Only con I see is that the editor is a bit hard to get used to as there are lots of features.
You're the best!! I'm very glad that we had this special connection due to the language that we both love! :-)
If you may have any difficulties using the editor in the future, please feel free to get back to us and our team will be happy to help you and guide you through our features.
Have a great day,
Anna
I needed to contact with the support, but their speed and helpfulness are really crazy. I got I reply within a few seconds. I recommend this app to everyone.:)
Hi There,
I'm Anna from the OptiMonk Support Team.
Thanks for reaching out to us today, I was very happy to help you and I'm super glad that you were so satisfied with my assistance!! :)
We're trying to provide the highest quality support to each of our users and I hope that your subscription campaigns will be very successful.
Please feel free to reach out to us anytime.
Have a great day,
Anna from OptiMonk
This is a great app, which allows a lot more than the standard, boring Shopify popups to help drive conversion.
The best thing we have found about OptiMonk is the service. Extremely responsive and friendly, and in our particular case they have worked with us to develop new functionality they can then pass onto other customers to improve their product. They have also set up campaigns where we can A/B test different options - including copy suggestions, and images. Frankly, they have been more of a partner than a software vendor.
These guys know how to build and support a product the right way. Highly recommend.
Hi Jeff,
Thank you so much for sharing with us this amazing review!
We are super happy to see that you are satisfied with our app and the Support Team as well!
As you wrote as well, we aim to create the best application out there and this usually means that we develop new functionalities based on our customers' needs, so we are always open to new ideas.
Don't forget that should you need assistance with any new ideas or just in general with the application, the OptiMonk Support Team is there for you by email, chat, or phone.
Wish you much success with your business,
Tom from the OptiMonk Team