Anmeldelser (904)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
16. december 2021

I am pleased with the customer service, and explanations on fixing my issues are clear and make sense.

My Return
USA
Næsten 2 år bruger appen
OptiMonk svarede 20. december 2021

Hi There,

It is always a pleasure to see when a customer is satisfied with our applications functions and at the same time with the Support provided in the time of need.

I can speak in the name of the whole OptiMonk team, when I say, thank you so much for these kind words and we are always here for you when you need some help :)

Best,
Tom
OptiMonk Team

20. juli 2023

Easy to use, it is very intuitive no matter level of expertise, has a vast variety of templates that can easily adapt to store and campaign needs, Chris from the support team 10/10 (communication, problem solving, efficiency) I highly recommend it.

Strahyd
Mexico
Næsten 2 år bruger appen
OptiMonk svarede 26. juli 2023

Hi there,

Thank you so much for your feedback.

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

19. september 2022

I used this app to make a discount code for my storefront. Sara has been nothing but amazing assisting me with the details of my discount code. Great customer service and will get the job done! Thank you

Raw Elegance Boutique
USA
Mere end et år bruger appen
OptiMonk svarede 22. september 2022

It is amazing to hear about your positive experience with our app and support team.

I wish you further good luck with your fantastic store and please let us know if we may help you further with anything else:)

Sara

10. december 2020

I highly recommend optimonk not only is the app brilliant and offers alot options for popups that are engaging and actually get signups their customer service is outstanding. I have opened a few tickets in the last 12 months of using there app and the support and attention to providing a solution is the best. Thank you optimonk team!

Scout and Poppy
USA
Mere end et år bruger appen
OptiMonk svarede 4. januar 2021

Hi there,

Thank you for sharing your kind words with us. It means the world to us and to our entire team! :)

We're happy you're pleased with our app and that we were able to help. If there's anything else we can do to help, please let us know :)

Best,
OptiMonk Support Team

20. maj 2022

Ya'll! Next level support -- super easy to integrate -- user friendly is an understatement -- nice templates that have a history of working that you can reverse engineer / design -- split testing with analytics that help you make better decisions. The real winner is the support tho -- they have that on lock! Especially, Tom

Dugout Mugs®
USA
Mere end et år bruger appen
OptiMonk svarede 20. maj 2022

Hi there,

I just wanted to thank you for sharing this review, we truly appreciate it! :)

I'm very glad that you like our app and also that you were satisfied with our live support.

Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign.

I wish you all the best for your business! <3

Kind regards,
Tom from OptiMonk

21. april 2022

Great and quick customer service. Peter from live chat is crushing it n problem-solving!! The app is good so far, we have only tried it for a few days.

CULTURED
Østrig
Mere end et år bruger appen
OptiMonk svarede 25. april 2022

Thank you so much for your great feedback on our work here and especially for mentioning me, it's very kind of you, I really appreciate it :-))

Believe me, it's indeed my pleasure to assist you with your questions and help you to get on track with your OptiMonk. Please let me know if I may help you further with anything else!

I wish you an exciting and successful journey with our app «3

14. oktober 2020

Great app! I would also like to add that the customer support was exceptional, they helped us with any questions/issues that we had. Highly recommended!

The Oodie
Australien
Mere end et år bruger appen
OptiMonk svarede 27. oktober 2020

Hi There,

It is always a pleasure to see, when a Customer is satisfied with our applications functions and at the same time with the Support provided in the time of needs.

I can speak in the name of the whole OptiMonk team , when I say, thank you so much for these kind words and we are always here for you when you need some help :)

Best,
Tom
OptiMonk Team

17. juni 2022

The support on this app was great! They helped me very quickly and efficiently. I was having some formatting issues and someone wrote a small snippet of custom code to make everything correct!

Puros Privados
USA
Mere end et år bruger appen
OptiMonk svarede 23. juni 2022

Hello,

Thank you so much for this awesome review 🤩

Feel free to get back to us anytime, we would be more than happy to help you!

Kind regards,
The OptiMonk Support Team

8. februar 2022

Tolle App: sie ist leicht zu bedienen und gut strukturiert. Der Support antwortet sehr schnell und zuverlässig. Ich kann die App empfehlen.

M&M Germany
Tyskland
Mere end et år bruger appen
OptiMonk svarede 8. februar 2022

Hey There,

Thank you so much for the live chat today, I'm really glad to hear that OptiMonk has been beneficial to you in the past few months! :)

Please feel free to get back to us via chat if you need help in the future. Our team will be there for you.

Have a lovely week ahead,

Anna from OptiMonk

11. juli 2022

I am just getting up and running with this app. I needed help with a campaign and the reply was quick and the information needed was very concise and esy to follow.

gracedesignsbymarilyn
USA
Mere end et år bruger appen
OptiMonk svarede 12. juli 2022

Hi Marilyn! I'm really happy that you were satisfied with our assistance, please feel free to reach out anytime in the future. We'll be there for you <3 Anna from OptiMonk