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Really great support, fast and does not leave you before it works
Dear Kirkensgaard Mode & Stil Team,
Thank you for your review, I'm glad I could help you :)
You can get back to us anytime if you have questions.
Have a great day!
Best,
Stephan
Really great app, lots of features and multiple ways to promote/upsell. Really fantastic help too, the chatbot does actually have handy links but if you have further issues you can get through to a person. I have done this on multiple occasions and they're very helpful and patient!
Thank you!
Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!
Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.
Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app
Hello Nik,
It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.
If you have questions in the future, feel free to reach out to us again 😊
Good luck with your business 🚀
Best regards,
Rudolf and the OptiMonk Team
I needed a newsletter popup solution and stumbled upon OptiMonk. The platform is really well designed and very easy to use. The level of customization is also amazing and I was able to create something that fits my vision perfectly. I would highly recommend giving it a try!
Hi There!
Thank you so much for your kind review, we are glad to hear you find our app easy to use and would recommend it!
The whole team appreciates your words.
Kind Regards,
OptiMonk Team
Appli bien faite, tout en anglais, ou en hongrois. Hot line reactive, choix vaste de pop up. Equipe sympa, formule gratuite de base suffisant pour un petit eshop...
Hey There,
Thank you so much for your kind review, we are very happy that you find our app well-made! 😍
Let us know if you need anything,
Kind Regards,
OptiMonk Team
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Salut,
Merci beaucoup pour votre aimable critique, nous sommes très heureux que vous trouviez notre application bien conçue !
Faites-nous savoir si vous avez besoin de quelque chose,
Cordialement,
Team OptiMonk
moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!
Hey there,
We're absolutely over the moon to hear about your positive experience with OptiMonk.
We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable.
Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well.
If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat.
Thank you for choosing Optimonk and being the awesome person that you are!
Kind regards,
OptiMonk Team
I've just installed it, so far I'm very impressed with different options it offers beyond a simple pop-up. The set up process is really simple and their customer service is great, very fast and helpful!
Update! After months of using the app I can say it is quite effective in capturing leads. Their customer support team is amazing - fast and helpful!
Hey there,
We're happy to hear about your positive experience with our installation process and the wide array of options we offer! Your initial impressions have us grinning from ear to ear.
Simplicity is what we've always aimed to achieve, and we're thrilled it made your experience a breeze.
We're here to make your journey enjoyable and productive, so if you ever want to explore more features, need assistance, or just want to chat, don't hesitate to reach out.
Warm regards,
OptiMonk Team
I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc)
That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot.
If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!
Hey there,
Thank you for your positive feedback regarding our service.
It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features.
It is also possible to target based on the query parameter.
If you need any help in the future, don't hesitate to contact us! <3
Sara from OptiMonk