Anmeldelser (904)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
21. februar 2022

This is a great app! I can't believe the customization available and the customer service was happy to answer all my questions. Highly recommend!

Sundree Accessories
USA
12 måneder bruger appen
OptiMonk svarede 22. februar 2022

Hi Ashley,

I'm so glad that you were satisfied with the support you received from me.

If you have any questions in the future, please don't hesitate to get back to me via email or you can also reach out to us via chat.

I wish you a lot of success with our app and also with your business! :)

Have a lovely week ahead,

Anna from OptiMonk

10. januar 2022

I use Optimonk and the app features are awesome and definitely increase conversion. Additionally, the support they provide (thank you Anna) is outstanding.

IZIMINI
Australien
12 måneder bruger appen
OptiMonk svarede 11. januar 2022

Hi,

I really appreciate you taking your time to provide us with your opinion, it means a lot to the OptiMonk support team! :)

As always, if you have any questions or need assistance with anything please contact us and we will be more than happy to help you.

I wish you all the best for 2022,

Kind Regards
Chris from OptiMonk

11. marts 2022

The App seems really good - we're still testing it. But I want to leave this 5-star review for Christopher from the Support Team. He went well above and beyond to make sure my experience was the best. He even jumped on a quick call with me to share his screen and go over the App so that I could learn how to use it. As I mentioned, I'm not sure if we'll use or not this App, but I can guarantee that their Team is very concerned about their customers' experiences - and that's always great. Keep up the good work guys!

UNIT 1
USA
12 måneder bruger appen
OptiMonk svarede 11. marts 2022

Hi Matias,

Once again, I'd like to say a huge thank you for your kind review, it meant a lot to me and I am sure to the OptiMonk team as well.

It was an absolute pleasure helping you today, do get back to us if you have any other questions or need assistance with your OptiMonk campaigns and I wish you all the best :)

Have an amazing weekend ahead,

Kind Regards
Chris

1. august 2022

Absolutely love this app. It allowed us to learn why our customers were leaving the site and then after that create a revised survey that solved that problem and get way more customers to purchase. Can't recommend enough! amazing app!

GoMove
USA
12 måneder bruger appen
OptiMonk svarede 1. august 2022

Hi There! We are so happy that you are satisfied with our app. These are the moments when we really feel like our hard work pays off. :) It was a pleasure helping you today. We are always here to assist you. Zsofi

16. februar 2022

Great features and is worth it to use! They also provide very accommodating assistance. Would definitely recommend them. Thank you!

Elloux
Filippinerne
12 måneder bruger appen
OptiMonk svarede 16. februar 2022

Hi there,

Thank you so much for taking the time to write your kind review!

We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store!

Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :)

Kind regards,
Tom from the OptiMonk Support Team

2. juni 2020

Seems like an excellent app for us! The pricing part of it can be worked out to support starters and individuals

CYCLEGAPS
Indien
11 måneder bruger appen
OptiMonk svarede 5. juni 2020

Hi,

Thank you for taking the time to share your experience about OptiMonk. I am so happy that you have found the app that you have been searching for.

Have a great day,

Best,
OptiMonk Team

19. august 2022

Start testing the app and it seems amazing! The customer service is 5 stars and just waiting to see plenty of conversions :)

FiligranaPortuguesa
Portugal
11 måneder bruger appen
OptiMonk svarede 19. august 2022

Hi There,

You made me so happy with your kind words! I was very glad to assist you today :)

Please feel free to reach out to our team anytime for help in the future, and I wish you many conversions and the best of luck with your business!!

Anna

16. november 2021

Optimonk has improved our engagement and conversions ten fold since we started using it. Customer support second to none. Keep up the great work!

Swycha Refurbished iPhones
Jersey
11 måneder bruger appen
OptiMonk svarede 22. november 2021

Hi There,

Once again, thanks a lot for sharing your opinion on Shopify, I'm so glad to hear that you were satisfied with my support! :-)

Feel free to reach out anytime in the future for assistance, and I wish you the best of luck with your campaigns!

Have a great day,

Anna from OptiMonk

13. august 2021

Easy to use, great templates with a wide range of different options for different occasions and fantastic support staff if you need any help!

The Cornish Cheese Co
Storbritannien
11 måneder bruger appen
OptiMonk svarede 13. august 2021

Hi Ben,

Thanks for your review, we appreciate it a lot!! :)

I'm glad you like our templates and that you find our app user-friendly as well! Feel free to get back to us via chat or at support@optimonk.com if you need any assistance.

I wish you the best of luck with your business!

Have a great weekend,

Anna from OptiMonk

17. februar 2023

one of the Best app can use in shopify store this time drag & drop element easy to understand.. awesome customer service support highly recommended this app..

Adelaide Bay HugsGift
Australien
11 måneder bruger appen
OptiMonk svarede 21. februar 2023

Hi there,

We are delighted that you enjoy using our Editor and that you are happy with the work of our Support Team. We hope you’ll stay with us in the long run!

If you need assistance in the future, don't worry, we'll be there for you.

Sara from the OptiMonk Support Team