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Awesome team help.
Helpful Team
Hi There,
We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!
Best Regards,
Sarah
OptiMonk Team
Terrible, text kept disappearing when trying to create a pop-up design, infuriating.
Dear Lion & The Pear Team,
We’re truly sorry you had to face difficulties while editing text elements.
We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour.
I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us.
We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly.
Thank you for your honest feedback.
Kind regards,
Sarah from the OptiMonk Team
Chris was super quick to respond and help. I had some issues with embedding the app and was sorted in minutes!
Professional and the pop ups looks brilliant.
Thanks
Saloos Team
Dear Saloos Team,
We really appreciate your kind feedback, it means a lot to us :)
Thank you on behalf of Chris and the OptiMonk Team!
Best,
OptiMonk Team
Sehr geduldiger support
Hi There,
Thank you for your kind review, we're glad that you find our support helpful! :)
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Hallo,
Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Sie unsere Unterstützung hilfreich finden! :)
Kind Regards,
OptiMonk Team
This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.
Hi There,
We are so happy to hear you find our app easy to use😍
Thank you so much for recommending us! We thrive to keep meeting your expectations :)
Best,
Chris & The OptiMonk Team
Free plan is more than capable to handle starting out. The upgrade paths are also so affordable. I see myself sticking with this as my popup banner campaigns app.
Hey There,
We're very happy to hear you're content with the app and you'd like to stick to OptiMonk, we're thrilled to have you with us and hope to work together for a long time!
Kind Regards,
OptiMonk Team
Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!
Dear OZFitTech Team,
Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :)
Best,
Rudolf and the OptiMonk Team
easy to using
Hey There,
We are happy to hear you find our app easy to use!
Thanks for your review :)
Kind Regards,
OptiMonk Team
Optimonk offers so much to help us achieve and surpass our goals that we are impressed with it. We really are impacted with Csaba teachings and knowledge and of their staff. And we appreciate your business model; if we the client do great and grow, then the move to a paying tear becomes an obious decision and Optimonk sells and grow too...wow, there are some geniuses thinking over there! Thank you, guys!!
Hello There,
We are so delighted to read your kind words, thank you so much!🙏
We are thrilled to hear you are impressed with our app and find Csaba's materials insightful.
We are very happy to have you with us!
As always, do reach out to us if you need anything😊
Kind Regards,
OptiMonk Team
They are really good and patient helping us with some fix issues! Chris explained every step that we need to do to correct the mistakes for the campaign we were launching
Hi!
Thank you for leaving us a kind review, the whole support team is always here to help so just let us know if you need anything!
Best Regards,
Chris and the OptiMonk Team