Rezensionen (428)
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super
Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app
Hello Nik,
It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.
If you have questions in the future, feel free to reach out to us again 😊
Good luck with your business 🚀
Best regards,
Rudolf and the OptiMonk Team
Really nice tool for so many different thinks to do on your online shop - surveys, help returning visitors and so on + good support
Hi Sebastian,
I was delighted to chat with you, thanks a lot for sharing your opinion on Shopify. It really helps us grow! :)
Have a great week ahead,
Anna from OptiMonk Support
Tolle App: sie ist leicht zu bedienen und gut strukturiert. Der Support antwortet sehr schnell und zuverlässig. Ich kann die App empfehlen.
Hey There,
Thank you so much for the live chat today, I'm really glad to hear that OptiMonk has been beneficial to you in the past few months! :)
Please feel free to get back to us via chat if you need help in the future. Our team will be there for you.
Have a lovely week ahead,
Anna from OptiMonk
Super simple
Really great app, lots of features and multiple ways to promote/upsell. Really fantastic help too, the chatbot does actually have handy links but if you have further issues you can get through to a person. I have done this on multiple occasions and they're very helpful and patient!
Thank you!
Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!
Great app and great customer support. I can recommend the app wholeheartedly if you need an easy to use pop-up on your webshop.
Hi there,
I am so happy that you found our support helpful, and that you find our app beneficial.
I wish you a lot of success with your business and please let us know if we can assist you with anything else.
Best,
Sara from OptiMonk
Great App, you can really higher your conversion rate and also its easy to use. Very good to create leads and the customer support is very quick and friendly! Highly recommended
Hi Bastian,
I was really happy to chat with you today, thank you so much for your compliments <3
Please feel free to get back to me anytime and I wish you a wonderful weekend :)
Anna from OptiMonk
OptiMonk has helped simplify collecting leads and making store announcements. I'm able to launch popups on multiple sites from one tool, then test conversion rates with split tests and continually optimize. I also add juice to sales by creating announcement popups, making sure visitors know there's a sale active no matter where they land.
