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They are really good and patient helping us with some fix issues! Chris explained every step that we need to do to correct the mistakes for the campaign we were launching
Hi!
Thank you for leaving us a kind review, the whole support team is always here to help so just let us know if you need anything!
Best Regards,
Chris and the OptiMonk Team
I'm new on Shopify and there's definitely been a bit of a learning curve. But this app is one of the best and most fun to use that I've found so far. I just got off of a customer support chat with Chris from their team and he fixed my issue in LITERALLY 2 minutes. These guys are awesome.
Hi There,
We are so grateful for your kind words and so happy that you find OptiMonk fun to use! We hope you'll keep enjoying OptiMonk, and we're always here to assist if you need anything!
Kind Regards,
Chris & the OptiMonk Team
Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!
Dear OZFitTech Team,
Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :)
Best,
Rudolf and the OptiMonk Team
I needed a newsletter popup solution and stumbled upon OptiMonk. The platform is really well designed and very easy to use. The level of customization is also amazing and I was able to create something that fits my vision perfectly. I would highly recommend giving it a try!
Hi There!
Thank you so much for your kind review, we are glad to hear you find our app easy to use and would recommend it!
The whole team appreciates your words.
Kind Regards,
OptiMonk Team
Awesome team help.
Helpful Team
Hi There,
We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!
Best Regards,
Sarah
OptiMonk Team
OptiMonk is an amazing app! It has so many options to improve your subscribe rate, conversion rate, and much more. Every template is fully customizable and easy to use. Also, the most important thing is that their support is always available to chat and answer any questions or concerns you might have. Highly recommend!
Hey There,
We are so delighted to hear you find our tool useful and easy to use! We're happy to be working with you :)
As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help!
Kind Regards,
OptiMonk Success Team
I've just installed it, so far I'm very impressed with different options it offers beyond a simple pop-up. The set up process is really simple and their customer service is great, very fast and helpful!
Update! After months of using the app I can say it is quite effective in capturing leads. Their customer support team is amazing - fast and helpful!
Hey there,
We're happy to hear about your positive experience with our installation process and the wide array of options we offer! Your initial impressions have us grinning from ear to ear.
Simplicity is what we've always aimed to achieve, and we're thrilled it made your experience a breeze.
We're here to make your journey enjoyable and productive, so if you ever want to explore more features, need assistance, or just want to chat, don't hesitate to reach out.
Warm regards,
OptiMonk Team
I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!
Hi there,
Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!
Kind regards,
Ati from OptiMonk
I'm relatively new to all of this (the Shopify universe, that is) but quite well-versed in all things web design & development related, and I can say without hesitation that OptiMonk outranks the others in its app category by a country mile. I tried at least four of the other top-rated pop-up apps, and OptiMonk blows them all out of the water, especially when considering the very logical and reasonable pricing plan. It is no easy task to design an app that offers both broad flexibility AND simple, intuitive usability. But that's exactly what OptiMonk has done. It is very impressive. Almost as impressive as their excellent and responsive Help Desk... Where can I invest?! Keep up the great work, guys
Hey there,
Thank you for leaving us a review! We're thrilled to hear that you've had such a positive experience with us. We appreciate your recognition of the effort we put into designing a product that combines both flexibility and user-friendliness.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Emil from OptiMonk
Easy to use, it is very intuitive no matter level of expertise, has a vast variety of templates that can easily adapt to store and campaign needs, Chris from the support team 10/10 (communication, problem solving, efficiency) I highly recommend it.
Hi there,
Thank you so much for your feedback.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk