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I absolutely love this app. It integrates super easy into my shopify store. When i had a technical issue, the support team were super helpful and messaged me back within seconds which i highly appreciated and they helped trouble shoot me through the issue and i had the app back up and running in seconds.
Hi Jessica,
Wow! Thank you for your kind words, I'm so glad that you were satisfied with my assistance today. I hope that our app will help you increase sales and collect new leads in the long run as well.
Feel free to reach out anytime.
Anna
LOVE product but the Service is BEYOND!!! I'm a rookie so I so appreciate that they talk in our language and not as if we should know all these in and outs- they test everything and give you pointers to improve upon what you are using. I use the Trojan Email/SMS exit pop up- and I know I haven't even scratched the surface yet of what they can do for my store.
Hi Laura! Thanks again for the fantastic review! We're so glad you've been happy with our app so far, and we encourage you to explore all of our new features in the future. Our team is always happy to guide you through all the features. :) Zsofi from OptiMonk
I installed this app about a month ago primarily to be able to integrate my email sign-ups from a popup directly into my email subscriber list with Seguno. Currently, I use it for 3 different types of popups and an announcement bar. Although some features are lacking (such as auto-created unique discount codes and the cart goal progress option for announcement bars so they can be used as free shipping bars), customer service from the OptiMonk team makes up for it with their friendliness, expertise, and willingness to help.
Hi There,
We're happy to hear that you're running multiple campaigns on your site and thank you for the constructive ideas. We're always trying to improve and your insights will be forwarded to our Product Team!
Our support team is very glad that you are satisfied with our service, we do our best to help each customer with personal assistance. :)
Have a great week,
Anna from OptiMonk
Simple to setup and to integrate. Provides a great user interface and allows us to capture customer emails easily without hassle. I hope to upgrade once we see value in the app. It is starting to look good so far.
Optimonk is fantastic. It it's a great app and the customer support has been very helpful. Unfortunately, I discovered the popups do not work from the Pinterest app. As more and more my traffic is coming from Pinterest, I will be moving to another popup app that is compatible with Pinterest.
Hi Chad,
Thank you for your kind words, you are amazing :)
I hope that we will have the chance to work together again in the future!
We wish you all the best,
OptiMonk Team
Great app and amazing customer service!
Hi,
I really appreciate your kind review 😊
You can reach out to us anytime if you need assistance.
Kind regards,
Réka and the OptiMonk team
Fantastic customer support and UX design!
Hey there,
Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!
Kind regards,
Emil from OptiMonk
