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We've been using the Optimonk app now for just over a month across all our sites. The team has been incredibly helpful in working with our needs, especially when it came to our bandwidth requirements.
This app has seen a definite increase in abandoned cart recoveries.
We're just looking to test out the email collection which if what we've seen on how the cart abandonment works, will prove very fruitful.
This is one APP every store should be taking advantage of using, no matter what your business size is.
I used this app to help me with creating a pop up when customers are about to leave your site. I was able to set that up quick and easy. I also have Klaviyo app on my website and wanted to integrate the two. I was having trouble integrating them but Anna was able to fix it with a few tweaks and test runs. She was very fast and very friendly!! Thanks again Anna for all your help!!!
Hi Sheila,
Once again, I'd like to thank you so much for your detailed review and also for mentioning my name. You really made my day! :-)
I hope that everything is alright with your account still. If you have any questions in the future, please feel free to open a chat and I'll be glad to assist you with anything.
Have a wonderful week ahead,
Anna from OptiMonk
So simple and yet effective. loving it.
This apps allows me to get some valuable feedback from my visitors!
Really nice tool for so many different thinks to do on your online shop - surveys, help returning visitors and so on + good support
Hi Sebastian,
I was delighted to chat with you, thanks a lot for sharing your opinion on Shopify. It really helps us grow! :)
Have a great week ahead,
Anna from OptiMonk Support
OptiMonk has helped us add over $120K in Klaviyo and Postscript sales over the past 90 days, and has skyrocketed our email and SMS opt-in rates. Great tool for any brands wanting to boost their revenue and profits on autopilot.
We are very happy that you decided to give OptiMonk a chance, and we are even happier about your success.
We truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk!
Sara
I think by far this is one of the best there is when it comes to customer service and pop ups. its very easy to make a popup form and the team are always available to help with whatever issues i may be having. Chris has been very helpful and gives me great advice concerning my setups. The other memebers are very pleasant as well. Thank you guys, i wish that more application services were just like you, this makes my life more easy so i can focus on my business.
Hi Nigel,
We're only a small team of dedicated people, but we're really hard-working and this is why I can say it is worth it. When we meet customers like you! :)
I'd like to thank you for your kind words in the name of our entire team and I wish you a lot of success with OptiMonk in the long run as well.
Anna from the Support Team
Amazing customer support, available at all times and very understanding and cooperative. Recommend 10/10!
Hi Antonio,
We were very happy to assist you, please feel free to reach out anytime in the future. We wish you the best of luck with your popups! :)
Anna & Sara from the OptiMonk Support Team
Easy to use, and my opt in rates have gone up quite a bit! I currently have an exit intent pop up running that is getting me a 10% conversion, which is pretty awesome! Would highly recommend this app!
Excellent Support from Emil as always! Quick and efficient! System is easy to use, great solution for simple setup and plug/play. Thanks AAAAA+++++
Hey there,
Thank you for your fantastic feedback! We're delighted to hear that we provided excellent support and that our system's quick setup and user-friendly design met your expectations. If you ever need further assistance or have more projects in mind, don't hesitate to reach out. Your satisfaction is our top priority! AAAAA+++++ to you as well! 🌟
Kind regards,
Emil from OptiMonk
Very easy to setup, I mean extremely easy to setup. I know it will increase my email list and then move on to social accounts